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NHTSA recalls, safety ratings, and consumer complaints for the 2012 Honda Insight.
| Trim | City | Hwy | Combined | Annual fuel $ |
|---|---|---|---|---|
| 1.3L 4 cyl Automatic (AV-S7) | 40 | 42 | 41 | $1,450 |
| 1.3L 4 cyl Automatic (variable gear ratios) | 40 | 42 | 41 | $1,450 |
| Overall Rating | Not Rated |
| Frontal Crash | Not Rated |
| Side Crash | Not Rated |
| Rollover |
Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
The car has only 83000 miles. We bought the vehicle 2 months ago from the estate of an individual that passed away. We were driving the vehicle and the gas pedal stopped working. Prior to this happening, we noticed no oil leak from the car. Per the manual we were checking oil level everytime we filled car up and would top it as it would be lower. We were driving the car on the highway and when we pressed on the gas pedal it stopped working, the car was not moving. Several lights came on the car, check engine etc. We took it to the dealership for a check and was told that the car needed a new engine at the tune of $17000. Honda Company stated that the car had no warranty on the engine and they would take no responsibility for failure. Was told engine block and piston 1 to 4 had misfire. No prior warning was given to us. The spark plugs for those pistons had melted the head.
Roof and hood of car lost all paint and clear coat. Starting to rust
Oil consumption issues. I can't drive my car 10 feet without dying. I was stuck in traffic when my car died from the issues. Look up TSB 15-015
The 2012 Honda Insight has 8 NHTSA recalls and 59 consumer complaints on file. It received an overall safety rating of Not Rated out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
Enter a specific VIN to get the full report — specs, recalls, safety ratings, complaints, investigations, and technical service bulletins.
Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
Consequence: An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Remedy: Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
Consequence: An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Remedy: Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
Consequence: In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.
Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.
Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.
Component: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain model year 2007-2011 Honda CR-V, 2011-2015 CR-Z, 2010-2014 FCX, and Insight, 2009-2013 Fit, 2013-2014 Fit EV, 2007-2014 Ridgeline, 2013-2016 Acura ILX, 2013-2014 Acura ILX Hybrid, 2007-2016 RDX, 2005-2012 Acura RL, 2009-2014 Acura TL, and 2010-2013 Acura ZDX vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JY0, JY1, and JY2.
The contact owns a 2012 Honda Insight. The contact stated while driving 25 MPH, the vehicle jerked forward. The contact stated that the check engine, emissions, and ABS warning lights were illuminated. The contact was able to park near a gas station. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing an oil consumption test to completed. The dealer informed the contact that the pistons needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 82,000.
TTHIS CAR HAS SAFETY PROBLEMS BURNS OIL LIKE CRAZY , MY DAUGHTER WAS DRIVING DOWN 81 WHEN THE DASH LIGHTS CAME ON THE CAR WAS SHAKING SO SHE PULLED OVER AND CALLED THE POLICE WHO IMPOUNDED THE CAR 300 TO GET IT OUT THEN WE HAD IT TOWED OVER 100MILES . HONDA DEALER SAYS THE SPARK PLUG FAILED AND WENT INTO THE ENGINE . GETTING PRICES ON A NEW ENGINE .
DOOR LOCK ACTUATOR MALFUNCTIONS. CONTINUES TO LOCK ITSELF WHEN DRIVING, CONTINUES TO LOCK ITSELF WHEN SITTING AND CAR IS NOT RUNNING. ONGOING FOR MANY MONTHS. HUNDREDS OF DOLLARS TO REPLACE, I'M OPTING TO DISCONNECT AND LIVE WITH MANUAL LOCKS.
ABOUT TWO MONTHS AGO, MY CAR BEGAN FLUTTERING AFTER I STARTED THE ENGINE AND BEGAN ACCELERATING. THE POWER FELT REDUCED AS WELL. LIKE MOST PEOPLE'S FIRST INSTINCT, I BEGAN CHECKING THE OIL AND NOTICED THE OIL APPEARED LOW ESPECIALLY CONSIDERING THAT I HAD RECEIVED AN OIL CHANGE NOT LONG BEFORE THIS OCCURRED. SINCE THEN I'VE HEAD TO CHECK THE OIL INCESSANTLY AND AM CONSTANTLY ADDING OIL TO SUPPLEMENT. THEN I BERGEN NOTICING AN OIL LEAK IN MY DRIVE WAY AND ALMOST ANYTIME I PARKED SOMEWHERE FOR A SHORT PERIOD OF TIME. THEN MY ENGINE LIGHT BEGAN COMING ON TELLING ME TO CHECK THE VEHICLE'S EMISSIONS SYSTEM. THIS WAS AN ISSUE I HAD NEVER SEEN BEFORE. NOW I REALIZE THIS MESSAGE IS ILLUMINATED DUE TO A HIGH OIL CONSUMPTION OF THE VEHICLE. THE FINAL STRAW THAT BROKE THE CAMEL'S BACK WAS, WHILE ON THE HIGHWAY MY VEHICLE BEGAN LOSING ENGINE POWER AND COULD NOT GET ABOVE 65 MPH. THE ENGINE BEGAN MAKING LOUD PUTTERING NOISES, THAT WERE ESPECIALLY INTENSE WHILE THE VEHICLE WAS COSTING AND IMMEDIATELY UPON ACCELERATING FROM A COMPLETE STOP. MY FEAR IS THAT THE ENGINE IS SHOT AT THIS POINT. I'M EVEN MORE CONCERNED AFTER SEEING THIS IS A CHRONIC ISSUE WITH MANY OWNERS OFF THIS YEAR - MAKE - MODEL. UNFORTUNATELY, I PURCHASED THIS VEHICLE USED AND HAVEN'T HAD IT EVEN A YEAR.
THIS CAR IS THE ABSOLUTE WORST CAR I HAVE EVER OWNED. THE OIL CONSUMPTION IS OUTRAGEOUS AND THE CAR ONLY HAS 89K MILES ON IT. IT ALSO BURNS THROUGH SPARK PLUGS LIKE CRAZY, I'VE PROBABLY PUT CLOSE TO 500 DOLLARS INTO IT AT LEAST JUST IN OIL AND SPARK PLUGS THIS YEAR ALONE. IN THE TWO YEARS I HAVE OWNED IT, IT HAS LEFT ME STRANDED IN STRANGE NEIGHBORHOODS, PARKING LOTS, AT MY JOB, AND AT MY HOME BECAUSE OF IT THROWING THE SPARK PLUGS WITH NO WARNING. UPON CHANGING THE PLUGS, ALL CYLINDERS, ESPECIALLY FOUR, ARE FILLED WITH OIL. MOST RECENTLY, I CHANGED THE SPARK PLUGS IN MY WORK PARKING LOT, AND REFILLED THE OIL. A WEEK LATER, I FOUND MYSELF REPEATING THE SAME PROCESS BECAUSE IT KILLED THE PLUGS AGAIN. I HAVE BEEN DRIVING DOWN THE ROAD AND SUDDENLY LOST ACCELERATION, IN TRAFFIC, AND HAD MY DASH LIGHT UP LIKE A CHRISTMAS TREE. TO THE BEST OF MY KNOWLEDGE, THE 2012 AND 2013 ENGINE CONTAINS EXPERIMENTAL PISTON RINGS, WHICH ARE CLEARLY FAULTY. NOT JUST BY MY OWN ACCOUNT, BUT BY COUNTLESS OTHERS AS WELL. I DO NOT HAVE FIVE GRAND TO REPLACE THE ENGINE OR HAVE IT REBUILT, AND I SHOULD NOT HAVE TO. HONDA NEEDS TO BE HELD RESPONSIBLE FOR THEIR MISTAKE AND SHOULD BE FORCED TO RECALL THESE ENGINES. THE CONSUMERS WHO PURCHASED THESE VEHICLES SHOULD NOT BE FORCED TO PAY FOR SOMETHING THAT IS OUT OF THEIR CONTROL. THESE CARS ARE TICKING TIME BOMBS, I WOULDN'T RECOMMEND THEM TO MY WORST ENEMY. I WILL BE FILING COMPLAINTS WITH HONDA ITSELF AS WELL AS THE BBB IN ADDITION TO THIS ONE. PLEASE DO SOMETHING ABOUT THIS, I SAW HOW MANY OTHER COMPLAINTS YOU HAVE RECEIVED IN REGARDS TO THIS ISSUE. IT'S TIME TO DO SOMETHING ABOUT THIS INSTEAD OF IGNORING IT AND LETTING HONDA GET AWAY WITH IT. IF IT DIED ON THE FREEWAY, WHICH IT ALMOST HAS, IT WOULD BECOME A SERIOUS THREAT TO MY SAFETY AND THOSE AROUND ME.
I HAVE A 2012 HONDA INSIGHT WITH 80000 MILES AND AM HAVING EXCESSIVE OIL CONSUMPTION AT 1 QUART OF OIL PER 2000 MILES OF DRIVING PER THE DEALERSHIP. HONDA SAYS THIS IS ACCEPTABLE AND ONLY A PROBLEM AT 1 QUART PER 1000 MILES DRIVEN. I HAVE READ THE CONCERNS AND THE VEHICLE HAS POORLY SEATED RINGS DUE TO A DESIGN DEFECT ADMITTED BY HONDA. MY CONCERN IS THIS IS RESULTING IN LOSS OF COMPRESSION AND RESULTING TOTAL LOSS OF POWER LEAVING PEOPLE WITH VEHICLES ROLLING DOWN THE ROAD AND THEN THE ENGINE DROPS OUT TOTALLY. THIS IS A SAFETY ISSUE, ENVIRONMENTAL ISSUE AND OF COURSE CUSTOMER THEFT ISSUE.
MY HONDA INSIGHT 2012 IS BURNING OIL. AFTER AN OIL CHANGE I DRIVE AROUND 800 MILES I'M 1/2 QUART LOW ON OIL. THIS IS NOT NORMAL AT ALL.
I HAVE A 2012 HONDA INSIGHT. ON 12/23/18 I WAS DRIVING ON THE HIGHWAY AND THE POWER CUT OUT. THIS IS THE 3RD INCIDENT IN A ONE YEAR AND HALF WHERE THE SPARK PLUGS HAVE BLOWN CUTTING THE POWER TO THE CAR. MECHANIC TOLD ME IT WOULD BE $1700. I COULDN'T GET IT FIXED I WAS GETTING ON A PLANE 3 DAYS LATER FOR THREE WEEKS. EVIDENTALLY IT HAS TO SOMETHING WITH THE EXCESS BURNING OF OIL GETTING TO THE SPARK PLUGS. I'VE FOUND WHERE OTHERS HAVE THIS PROBLEM ALSO. ITS QUITE EXPENSIVE TO FIX. THIS HAS TO BE A MANUFACTURER PROBLEM. NOW I'M WITHOUT A CAR AGAIN. AT THIS TIME I AM WALKING WITH A WALKER AND NO CAR. THIS KEEPS HAPPENING! WHAT IS GOING ON.
OIL CONSUMPTION AND SHAKING
CAR QUITE RUNNING ON BUSY INTERSTATE I MANAGED TO GET OFF NEAREST EXIT ALMOST GOT HIT BY SEVERAL VEHICLES.HAD TO HAVE TOWED TO AUTO SHOP THAT HAD REPLACED 8 SPARK PLUGS 8 MONTHES EARLIER. AUTOMOTIVE SHOP REPLACED PLUGS 8 PLUGS SAID THEY WHERE UNDER WARRANTY BUT FOUND NO COMPRESSION IN CYLINDERS.
MY HONDA INSIGHT 2012 IS BURNING OIL. AFTER AN OIL CHANGE I DRIVE AROUND 3500 MILE AND THE RED ENGINE OIL WARNING LIGHT COMES ON. FIRST TIME IT HAPPENED I TOOK THE CAR ,LIKE 3-4 YEARS AGO, TO THE DEALER. THEY REPLACED THE PISTON RINGS UNDER WARRANTY BUT IT DID NOT SOLVE THE PROBLEM. I AM DEALING WITH THIS PROBLEM FOR THE LAST AROUND 3-4 YEARS. IT ALWAYS HAPPENS AFTER AROUND 3500 MILE, I GET THE RED LIGHT. I TAKE IT TO DEALER AND DEALER STARTS OIL CONSUMPTION TEST AND TELLS ME NOTHING IS WRONG. THEY DID OIL CONSUMPTION TEST 4 OR 5 TIMES ALREADY. ONE TIME THEY TOLD ME THAT THEY HAD TO ADD 3.5 QUART OIL AND THE ENGINE BLOCK NEEDS TO BE REPLACED SINCE PISTON RINGS ARE ALREADY REPLACED. I WAS INEXPERIENCED TO NOT GET A WRITTEN DOCUMENT STATING THEY ADDED 3.5 QUART OIL. THEN THEY TOLD ME THAT THEY WILL CONTACT HONDA ABOUT IT. A FEW DAYS LATER THEY CALLED ME AND SAID HONDA THINKS IT IS NORMAL. RECENTLY DUE TO JOB CHANGE I DRIVE VERY LITTLE THAT IS WHY IT TAKES TIME FOR ME TO REGENERATE THE PROBLEM BUT I KNOW IT HAPPENS. IT HAPPENED LIKE 5 TIMES SO FAR. THE EXTENDED WARRANTY WILL END IN 2020. I HAVE LIKE A YEAR TO DEMONSTRATE IT. SOME PEOPLE HAD POWER LOSS ISSUES ON FREEWAY. I DID NOT HAVE THAT SO FAR BECAUSE I DO NOT TAKE LONG FREEWAY RIDES WHEN I REACH TO 2K MILE AFTER LAST OIL CHANGE. WE USE MY WIFE'S CAR IF I HAVE TO TAKE FREEWAY.
TL* THE CONTACT OWNS A 2012 HONDA INSIGHT. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO BE COASTED TO THE SIDE OF THE ROAD. THE DRIVER ATTEMPTED TO RESTART THE VEHICLE, BUT IT FAILED TO START. THE VEHICLE WAS TOWED TO THE DRIVER'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO PRIORITY HONDA HAMPTON (LOCATED AT 4115 W MERCURY BLVD, HAMPTON, VA 23666, (757) 838-1252) WHERE IT WAS DIAGNOSED THAT THE PISTON THREE IN CYLINDER THREE, VALVE, AND ENGINE HEAD NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
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