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NHTSA recalls, safety ratings, and consumer complaints for the 2015 Heartland BIG Horn.
NHTSA has not published 5-star crash-test ratings for the 2015 Heartland BIG Horn. New vehicles are often added to the NCAP rating program after initial release; check nhtsa.gov/ratings for the latest status.
Component: SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Heartland Big Country 3800FL vehicles manufactured October 22, 2014, to December 16, 2014 and 2015 Heartland Big Country 3900FLP vehicles manufactured September 23, 2014, to January 12, 2015, 2015 Heartland Big Horn 3750FL vehicles manufactured September 3, 2014, to January 14, 2015, and Landmark 365 Charleston vehicles manufactured on December 24, 2014. In the affected recreational vehicles, the axles may be placed too far forward on the frame resulting in improper weight distribution across the axles.
Consequence: Improper weight distribution across the axles may result in poor handling, increasing the risk of a crash.
Remedy: Heartland will notify owners, and dealers will move the axles rearward to help with weight distribution on the Big Horn, and 3800 FL Big Country, and will add a ballast to the pin box to improve handling the 3900 FLP Big Country, free of charge. The recall began February 16, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-19.
Component: EQUIPMENT:OTHER:LABELS
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
Remedy: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
KEPT TAKING TIRES BACK BECAUSE THEY WOULDN'T HOLD AIR. THEY FINALLY DETERMINED THAT THERE WAS A CRACK IN THE WHEEL. HAD IT WELDED PER DEALER SUGGESTION. WAS TRAVELING TO TX TO WINTER. HAD BRAND NEW TIRES ON RV. AS I WAS DRIVING DOWN THE ROAD, THE WHEEL AND LUG NUTS JUST ROLLED OFF. WE HAD TO BE ESCORTED TO CAMPGROUND AND HAD TO WAIT 3 DAYS FOR PARTS. WAS CHARGED $1239.00I WAS TOLD THIS IS A PROBLEM WITH THESE WHEELS. WE HAD TO REPLACE THE HUB, THE BRAKES, LUG BOLTS AND NUTS AND ARE USING THE SPARE.
TL* THE CONTACT OWNS A 2015 HEARTLAND BIG HORN. THE CONTACT STATED THAT THE REMEDY FOR NHTSA CAMPAIGN NUMBER: 15V049000 (SUSPENSION) FAILED BECAUSE THE MANUFACTURER DID NOT PROVIDE THE PROPER WEIGHT DISTRIBUTION FOR THE AXLES. AS A RESULT, FOUR SHOCKS AND SPRINGS FAILED. WRATTEN TRAILER SALES (9209 US-11, ADAMS, NY 13605, (315) 232-4535) PERFORMED THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS UNSAFE. *DT*JB
AN AXLE HANGER, WHICH WAS INVOLVED IN A RECALL, WAS IMPROPERLY WELDED AND BEGAN TO BREAK OFF OF THE FRAME. THIS OCCURRED WHILE TRAVELING DOWN A HIGHWAY IN OHIO. IT WAS WELDED BACK INTO PLACE ON THE HIGHWAY. AGAIN, WHILE TRAVELING DOWN A HIGHWAY IN MASSACHUSETTS IT BROKE COMPLETELY OFF. I HAVE BEEN IN CONTACT WITH HEARTLAND AND THEY DO NOT WISH TO HELP.
The 2015 Heartland BIG Horn has 2 NHTSA recalls and 5 consumer complaints on file. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
Enter a specific VIN to get the full report — specs, recalls, safety ratings, complaints, investigations, and technical service bulletins.
CPSC: 2015 HEARTLAND BIGHORN WHEEL: CONSUMER STATED WHEN THE TECHNICIANS REPLACED A COOLING UNIT ON A NORCOLD REFRIGERATOR THAT LEAKED SODIUM CHROMATE, THE COOLANT UNIT BLEW UP AS IT WAS BEING REMOVED. THREE OF THE TECHNICIANS WERE TAKEN TO THE HOSPITAL FOR EMERGENCY TREATMENT FOR EXPOSURE TO SODIUM CHROMATE. *JB
TL* THE CONTACT OWNS A 2015 HEARTLAND BIG HORN 3875FB RECREATIONAL TRAILER. THE CONTACT STATED THAT THE HOLDING TANK HEATER PAD BECAME OVERHEATED AND BURNED A HOLE INTO THE GRAY WATER TANK. THE FAILURE CAUSED A WATER LEAK. THE DEALER REPLACED BOTH THE HEATING TANK AND THE YETI PAD; HOWEVER, THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FIRE. ADDITIONALLY, THE BEDROOM SLIDE WOULD ATTRACT MOISTURE AND FROST THROUGHOUT THE WINTER. THE DEALER SENT SOMEONE TO MAKE REPAIRS TO THE INSULATION IN THE RECREATIONAL VEHICLE WHICH WAS VACUUM BONDED; HOWEVER, THE FAILURE WAS RECURRING. THERE WAS RAIN LEAKING INTO THE VEHICLE FROM THE WALL ON THE DOOR SIDE TO THE BEDROOM, WHICH WERE WOOD TRIMMED. THE CONTACT WAS CONCERNED THAT THERE WAS WATER LEAKING IN PLACES WHERE SHE WAS UNABLE TO SEE THE FAILURE. AS A RESULT, THERE WAS SEVER WATER DAMAGE ON THE WALLS AND THE CEILING. THE KITCHEN ISLAND WAS ALSO DEFECTIVE AND THE CONTACT STATED THAT WHEN TRAVELING, THE ISLAND WOULD CONTINUOUSLY STRIKE THE REFRIGERATOR DOOR. THE DEALER PROVIDED A REPLACEMENT DOOR BUT THE CONTACT STATED THAT THE DEFECT WAS IN THE ISLAND AND, UNTIL REPAIRED, IT WOULD CONTINUE TO STRIKE THE DOOR. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 1,000.