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NHTSA recalls, safety ratings, and consumer complaints for the 2012 GMC Sierra 3500.
| Overall Rating | Not Rated |
| Frontal Crash | Not Rated |
| Side Crash | Not Rated |
| Rollover | Not Rated |
| Overall Rating | Not Rated |
| Frontal Crash | Not Rated |
| Side Crash | Not Rated |
| Rollover | Not Rated |
| Overall Rating | Not Rated |
| Frontal Crash | Not Rated |
| Side Crash | Not Rated |
| Rollover | Not Rated |
| Overall Rating | Not Rated |
| Frontal Crash | Not Rated |
| Side Crash | Not Rated |
| Rollover | Not Rated |
| Overall Rating | Not Rated |
| Frontal Crash | Not Rated |
| Side Crash | Not Rated |
| Rollover | Not Rated |
Component: EQUIPMENT
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Component: FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.
Consequence: If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.
Our Dash board cracked very badly from the top next to the speaker to the passenger side air bag. We purposely use a dash board cover and never place heavy things on it. This is a safety issue as if getting in an accident wouldn’t be bad enough flying shrapnel would be worse. We just had it fixed at a dealership to the tune of $2500. This is not okay as I see this is a constant problem.
The service brakes lights has come on a d disabled my brake controller. This is a safety issue while towing and completely unacceptable.
2012 GMC SIERRA. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.
THE GMC SIERRA 3500HD WHILE IN REGENERATION MODE FUNNELS EXHAUST DIRECTLY INTO THE CAB THROUGH THE VENTS. WHILE GM RECOGNIZED THIS AS A FLAW AND CAME UP WITH A FIX FOR IT, THEY WILL ONLY REPAIR IT IN A 5 YEAR OR 100,000 MILE WINDOW. HOW IS THIS NOT A SAFETY ISSUE WITHOUT AN EXPIRATION?
The 2012 GMC Sierra 3500 has 4 NHTSA recalls and 38 consumer complaints on file. It received an overall safety rating of Not Rated out of 5 stars in NHTSA crash testing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
Enter a specific VIN to get the full report — specs, recalls, safety ratings, complaints, investigations, and technical service bulletins.
Remedy: GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.
Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770.
THE VEHICLE WILL NOT SHIFT PROPERLY WHEN TOWING A TRAILER. WHILE GOING UP A HILL, THE TRANSMISSION WILL NOT DOWNSHIFT PROPERLY. WHILE GOING DOWNHILL, THE VEHICLE DOWNSHIFTS TO 2ND GEAR WHILE GOING 60 MPH. I HAVE CONTACTED GM SEVERAL TIMES (THEY HAVE IT ON FILE) THAT THERE IS A PROBLEM WITH THE TRANSMISSION. THEY UNDERSTAND BUT SAID THAT THEY CANNOT DO ANYTHING ABOUT IT. THIS HAS BEEN HAPPENING SINCE IT WAS BRAND NEW. OVER AND OVER AGAIN.
WHILE DRIVING AT NORMAL HIGHWAY SPEED, TRUCK SHUT OFF EXCEPT FOR THE LIGHTS. LOST POWERS STEERING, BRAKES ETC. ONCE I GOT THE TRUCK PULLED OVER AND STOPPED, ATTEMPTED TO RESTART. WAS UNABLE TO DO SO UNTIL THE 4TH ATTEMPT DURING A 5 MINUTES TIME SPAN. ONCE STARTED, APPEARED TO BE RUNNING FINE EXCEPT FOR THE MIL ON THE DASHBOARD WHICH WAS LIT.
DASHBOARD IS CRACKED NEAR THE PASSENGER SIDE AIRBAG CLOSE TO THE WINDSHIELD. VEHICLE HAS NEVER BEEN IN AN ACCIDENT OR HAD THE AIRBAGS DEPLOYED. CRACK OCCURRED JUST BEFORE 50,000 MILES.
DASHBOARD CRACKING ABOVE INSTRUMENT PANEL.
TL* THE CONTACT OWNS A 2012 GMC SIERRA 1500. THE CONTACT STATED THAT THE DASHBOARD NEAR THE PASSENGER SIDE AIR BAG WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
TL* THE CONTACT OWNS A 2012 GMC SIERRA. THE CONTACT STATED THAT THE DASHBOARD NEAR THE PASSENGER SIDE AIR BAG WAS FRACTURED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE CONTACT INFORMED THE MANUFACTURER OF THE FAILURE. THE MANUFACTURER STATED THAT THE DASHBOARD WOULD BE ABLE TO BE REPLACED AT A DISCOUNTED PRICE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. UPDATED 09/28/16*LJ *TR
TL* THE CONTACT OWNS A 2012 GMC SIERRA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER WHICH RESULTED IN A FRONT END COLLISION WITH A GUARDRAIL. WHEN THE FAILURE OCCURRED, ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO BE OPERATED AFTER THE CRASH. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
DASH IS CRACKING AROUND MY PASSENGER AIRBAG. THE CRACK IS IN FRONT OF THE PASSENGER AIRBAG CLOSER TO THE WINDSHIELD. VEHICLE ONLY HAS 32,000 MILES BUT IS JUST OUT OF THE 3 YEAR BUMPER TO BUMPER WARRANTY.
DASH CRACKED AROUND AIRBAG MODULE
THE DASH THAT SUPPORTS THE AIR BAG ON THE PASSENGER SIDE IS CRACKING AND COULD POSSIBLY PUNCTURE THE AIR BAG OR SEND PARTS OF THE DASH FLYING A OCCUPANTS DURING A COLLISION. BECAUSE OF THE CRACKS THE AIR BAG IS NOT PROPERLY SECURED IN THE VEHICLE.
TL* THE CONTACT OWNS A 2012 GMC SIERRA. THE CONTACT STATED THAT THE PASSENGER SIDE DASHBOARD WAS CRACKED ABOVE THE AIR BAG HOUSING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
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