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NHTSA recalls, safety ratings, and consumer complaints for the 2013 Chevrolet Tahoe.
| Overall Rating | |
| Frontal Crash | |
| Side Crash | |
| Rollover |
| Overall Rating | |
| Frontal Crash |
Component: STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Component: ELECTRICAL SYSTEM
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Dealer has advised that replacement of airbag will result in damage to interior parts and trim and that replacement parts are not available and that the dealer will not be responsible for replacement and repair of damage. I have refused the warranty replacement until a dealer can be located that will not damage car interior
One day I was driving normal and my engine light and two other lights came on. It dropped my speed under 30mph and I couldn't pass the gas. It said reduced engine power, service stabilitrak and service traction. I immediately took it to auto zone then placed it in the shop at the dealership. They had my truck for almost 2 months and finally said they fixed it. It ran ok for a month or so. I was so scared to drive because it does it randomly. Boom it happen again now im frustrated because what is the problem. Called shop they said bring it back they will have a new person look at it. They had it for a month again. Paid more money. Then boom a month later the same thing. So at this point im calling no one is answering they ignored me so I called the customer service on the truck to complain. I had to get rentals and everything with the same problem it is over a year later. No answer and nobody called back nothing. I parked my truck for months and yesterday June 24th the lights came on again. I have heard alot of my friends and family say they have a chevy vehicle and they did/do the same thing.
I have a 2013 Chevrolet Tahoe. It is one of the thousands of which the plastic dash has cracked into pieces.My concern is that the loose plastic will hurt someone if the airbag is deployed. GM Should have never used such flimsy plastic on the dashes of so many vehicles.
The 2013 Chevrolet Tahoe has 4 NHTSA recalls and 231 consumer complaints on file. It received an overall safety rating of 4 out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
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| Side Crash |
| Rollover |
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
My dashboard has cracked into pieces, material used for dashboard was no good.
my dash is cracked and rattles really bad when driving and sounds like pieces breaking, when i hit bumps in road you can see the dash move and bounce and poses a safety risk if in an accident and airbags go off the pressure can further break dash and send pieces of sharp plastic in the faces of passengers, there is thousands of complaints online and social media about the dashes of chevy and gmc trucks and suvs cracking and in several cases totally breaking apart into pieces due to the faulty cheap materials used to make these dashes. this is a potetial serious and lethal defect if in an a accident and these pieces of plastic go flying into people like shrapnel.
THIS VEHICLE HAS BEEN ON A RECALL FOR AIR BAG SAFETY CONCERN FOR A COUPLE OF YEARS. I HAVE CALLED NUMEROUS TIMES GM CUSTOMER SERVICE AND COMPLAINED THAT MY LOCAL DEALERS REFUSES TO REPLACE THIS ITEM. EVERY TIME I HAVE CALLED THE DEALERSHIP, I HAVE BEEN GIVEN THE RUNAROUND REGARDING THIS SAFETY ISSUE. I KEEP GETTING NOTICES OF THE RECALL BUT WHAT GOOD IS IT WHEN GM AND THE DEALERSHIPS REFUSE TO REPLACE THE AIRBAG. IF YOU CONTACT THEM, YOU CAN SEE HOW MANY TIMES IV'E CALLED THEM AND COMPLAINED. DON'T KNOW WHAT ELSE TO DO EXCEPT WAIT UNTIL A PASSENGER GETS INJURED OR DIES.
The contact owned a 2013 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags). The contact stated that while driving at 75 MPH, the Air Bag warning light was illuminated. The contact stated that while parked at a rest stop for approximately five minutes, the vehicle was turned on, and the driver's curtain air bag and the passenger side air bags were deployed inadvertently. The contact sustained lower head and scalp injuries and was knocked unconscious. Medical attention was not needed. No police report was filed. The vehicle was towed to an unknown third party by the insurance company where it was deemed totalled. The manufacturer was notified of the failure. The failure mileage was 137,251.
Transmission, vehicle stops functioning without notice on the road while driving acceleration stops. The problem was confirmed to be a transmission failure by chevrolet. The inspection was done by chevrolet to confirm the transmission has failed. The vehicle started to jump when sitting still and the drive train for 2wheel/4whell did stop working it only allowed the vehicle to be moved in 2whell drive. This happened after the vehicle went over 100k miles and when I took it to chevrolet they said nothing was wrong with it, they said "it's an old car". When the car is driven over 35/40mph the vehicle now shakes along with it stopping to function while driving. Even with chevrolet verifying that the transmission is bad(which is the recall on Tahoe models from the same year of production) they refuse to acknowledge it is all models unless it's on a specific list of vin numbers. They refuse to replace the transmission recall at no cost according to the current recall that was done already for this year make and model. I've had all engine tune up maintenance requirements done and have not missed any vehicle scheduled maintenance this vehicle year make and model is on the recall list and I've attached the copy of it to show proof of the record. The record was provided by chevrolet, along with the record of NHTSA recalls to show this is the same year make and model but the vin isn't included, as well as the recalls they listed to show that zero apply to this vehicle when this is clearly the same exact symptoms listed on the recall but this vin isn't listed when it should be if the same exact symptoms are failing on the vehicle with maintenance kept up.
The contact owns a 2013 Chevrolet Tahoe. The contact stated that upon start of the vehicle, an abnormal ticking sound was coming from the engine compartment. There was no warning light illuminated. Upon inspection of the vehicle, the contact discovered that the oil pressure was low. The contact took the vehicle to an independent mechanic and was informed that the uptake tube O-ring needed to be replaced. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle had not been repaired. The failure mileage was approximately 134,000.
The drivers side door handle has broken on my Tahoe. In the event of having to urgently egress from my vehicle it would be very difficult to do so because of the handle. Now before you think I'm just a disgruntled owner you should look at the rate of occurrence. I've checked online nationally and locally with used auto part sellers and there are none to be found. If a Tahoe comes in that actually does have one intact every auto yard has a waiting list of buyers and the part is immediately gone. Shouldn't the high rate of failure of trigger at least questions from the NHTSA. I did not mention the passenger door but since it is of the same construction it would fail too if under the same use I feel. My claim is easy enough to substantiate, place a call to any used car part dealer of your choice and search for the driver's side door interior. If you do find one available, call that dealer and you'll find that it's already gone. Then ask the person on the phone about how many people they get calling for that same part. I've been searching for over a year for this one part. This complaint isn't made because I'm angry, I've simply just finally paid attention to the fact that this is a high failure part and should be investigated.
Takata recall. The contact owns a 2013 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
My dashboard is completely cracked, and the driver side handle on the inside broke off
The contact owns a 2013 Chevrolet Tahoe. The contact stated notice that there were cracks on the dashboard by the passenger’s side air bag. The vehicle was taken to the dealer and the dealer stated that no failure was found. The contact stated that over the years the crack started to expand. The manufacturer was not contacted. The failure mileage was 80,000.
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