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NHTSA recalls, safety ratings, and consumer complaints for the 2017 Chevrolet Impala.
| Overall Rating | |
| Frontal Crash | |
| Side Crash | |
| Rollover |
No recalls found for the 2017 Chevrolet Impala.
The car will not or is slow to shift into gear. The transmission will not shift into gear..
The contact owns a 2017 Chevrolet Impala. The contact stated that while driving at an undisclosed speed on the interstate, the hazard light was activated and the trunk spontaneously opened. The contact was unable to securely latch the trunk and used a net to secure it. While continuing the drive, the vehicle lost motive power and was unable to restart. The vehicle was towed to a local dealer, where a diagnostic test determined there was a failure with the body control module(BCM), and a malfunction with the trunk latch assembly. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 66,890.
Power steering assist drive with care warning popped up on dash. Took the vehicle to the dealership and they said the power steering gear failed.
I am writing to formally express my deep dissatisfaction regarding a recurring issue with my vehicle’s catalytic converter pipe. At 37,000 miles, the left-hand (front bank) catalytic converter pipe near the cylinder head mounting flange weld failed and was replaced under warranty by GM. Now, at just 88,000 miles, the same pipe has cracked again—at the identical location—and is not being covered by GM, forcing us to pay for repairs out of pocket. This is not simply a case of wear and tear. The failure not only resulted in significant performance issues, but also caused the housing of the fan to melt due to excessive heat exposure, posing a serious safety hazard. This repeated failure clearly indicates a design or manufacturing defect, and I’m appalled that GM has not acknowledged this as a broader issue—despite evidence suggesting this is a known and frequent problem with this vehicle model. In my view, the failure of the same part in the same location twice, within a relatively low mileage span, reflects an unacceptable lack of quality control. It is deeply disappointing that GM has not issued a recall or offered to cover this repair, which is demonstrably caused by the same flaw as before. This situation feels less like responsible customer support and more like an attempt to profit from known issues, leaving loyal customers to shoulder the financial burden. I am requesting immediate reassessment of this case, full coverage for this second repair, and a formal acknowledgment of this defect. I also encourage GM to investigate this issue further and consider issuing a recall to prevent others from experiencing similar damage and expenses.
The 2017 Chevrolet Impala has 0 NHTSA recalls and 114 consumer complaints on file. It received an overall safety rating of 5 out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
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I've only had my car for about 2 1/2 months, when I started to notice my car moving to the right without me moving it. I figured it needed a front-end alignment. So, I took it to a mechanic. Once he got it up on the stand, he noticed something wrong with the front suspension. He didn't do the alignment, but he told me that my "Rack and pinion" was going out. I then made and appointment with the dealership. They looked at it and told me it was my steering and that it wasn't cover under my warranty and that the part to fix it was "Nowhere in the country to be found", and if I brought the part to them. They wouldn't put it on. So now I have a car note and insurance bill on a car that I'm afraid to drive. What are people supposed to do about these cars? It would seem that It's not just a me problem.
Odometer Fraud. The contact purchased a 2017 Chevrolet Impala. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 117,892 and at the time of registration, it was discovered that the mileage was registered as 64,484.
The contact owns a 2017 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the check engine warning illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed failures with the catalytic converter and transmission oil cooler hose. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 129,000.
Catalytic converter cracked and is a huge problem with these cars
I have had this car for a few years and the evaporator core has failed, the car will blow air but it is very VERY hot air. The faulty evaporator core is a direct result of GM using cheaply made parts not inspected to the standard prior to installation into the vehicle. having previously owned this car in Hawaii and still owning it in a hot climate, the interior temperature exceeds well over 150 degrees Fahrenheit. This presents a serious safety hazard due to the potential for heat stroke, heat exhaustion and heat cramps which can effect the ability of the driver to control the vehicle appropriately. Children in the back seat, the elderly and even competent adults ARE AT RISK. NO ONE should be expected to pay to repair a safety hazard that GM has known about and ignored other than a bulletin the left many owners without a repair. This issue is clearly a serious safety concern and should be handled appropriately by GM.
The contact owns a 2017 Chevrolet Impala. The contact stated while starting the vehicle he noticed that the air conditioner was blowing hot air. There was no warning light illuminated. The contact stated that the evaporator core leaked in addition and Freon was leaking into the cabin of the vehicle. The vehicle was taken to the dealer where it was diagnosed as a failure with the evaporator core and the A/C compressor. The contact was informed that the evaporator core and the A/C compressor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 53,548.
The contact owns a 2017 Chevrolet Impala. The contact stated while starting the vehicle, she noticed that the A/C feature was not functioning properly. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed a leakage coming from the A/C evaporator and the compressor. The contact stated that the instrument panel needed to be repaired. The vehicle was repaired. Additionally, the contact stated that there was an abnormal sound coming from the steering wheel while turning. The vehicle was not repaired. The manufacture was contacted and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 84,000.
Unknown the check engine light comes on supposedly is the active shutter on the front is malfunctioning
The contact owns a 2017 Chevrolet Impala. The contact stated while driving approximately 30 MPH and making a right turn, the vehicle crashed into the passenger's side door of an oncoming truck that was hidden behind a box truck and had suddenly intruded into his lane. The front end of the vehicle was damaged. The air bags failed to deploy. The contact sustained neck pain, back pain, and bruises on the forearms. The contact did not seek medical assistance. The contact was able to drive the vehicle from the scene. A police report was filed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 89,000.
Unknown
The contact owns a 2017 Chevrolet Impala. The contact stated while driving approximately 40 MPH and ascending a grade, the vehicle lost forward momentum. The contact depressed the accelerator pedal; however, the vehicle revved but failed to respond as needed. The contact stated that she shifted the vehicle into reverse (R) and drove back down the hill. The contact stated that the transmission failure was intermittent at first but had gradually become a recurring failure. The contact stated that at the first failure there were no warning lights; however, in the later failures the transmission overheated warning light would become illuminated. The contact stated that prior to the failure the transmission had begun to jerk and hesitate. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 151,343.
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