NHTSA recalls, safety ratings, and consumer complaints for the 2019 Chevrolet Equinox.
| Overall Rating | |
| Frontal Crash | |
| Side Crash | |
| Rollover |
| Overall Rating | |
| Frontal Crash |
Component: POWER TRAIN:AUTOMATIC TRANSMISSION
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Component: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
On Monday 12/22 at around 10:30am, I was driving back from Stanford CA where I have been taking my mom to her radiation therapy appointments. All of a sudden my brakes got super hard (Service Brake Assist appeared) and when pressing the brake pedal it continued to accelerate, I was able to swerve to my right hand side went over a curved side wall and pulled over before almost crashing the car in front of me and scaring my mom that was resting her head on the side seat. Vehicle has OnStar but prior to this it had not given me any alerts that is what caused such concern as it directly affects braking performance and Vehicle safety specially about this happend 8 months after purchase and No recalls are listed for my VIN. I had to call my brother to pick up mom because she has been delicate of health with cancer pain and couldn't wait long for towing truck to arrive since I used my insurance AAA to tow my car. After doing research this is a known malfunction and they are still selling the vehicles with a high price. My car has been in repair for over 3 months and still waiting.
My brakes stopped working while driving on highway I80 West. I had to have AAA tow my car to nearby shop. The mechanic said my vacuum pump needed to be replaced and he sees this happen often with Chevrolets.
On multiple occasions my vehicle (2019 equinox LT) that I bought just over 30 days ago has falsely activated the forward collision feature and slammed on its own brakes followed by “service ESC” and “service brake assist” with traction control lights and stability control lights illuminating. Dealership has confirmed that 4 computer modules are out of date on programming/updates. This is a critical safety issue and I am unsure why it hasn’t been recalled as I have read multiple instances of this. Unfortunately because it has not it is a hefty repair bill. When this happened the last time before heading into the dealership, there was a vehicle behind me that could’ve rammed into my rear due to the sudden and excessive braking at highway speeds when I was pressing on the gas.
The 2019 Chevrolet Equinox has 4 NHTSA recalls and 279 consumer complaints on file. It received an overall safety rating of 5 out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
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| Side Crash |
| Rollover |
Component: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Equinox all-wheel drive vehicles. The fuel tanks may have been manufactured with an improperly sealed seam, possibly allowing fuel to leak along the seam near the fuel inlet.
Consequence: A fuel leak in the presence of the ignition source can increase the risk of a fire.
Remedy: GM will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 24, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192271870.
Component: SEATS
General Motors LLC (GM) is recalling certain Chevrolet Equinox and GMC Terrain vehicles. The rear-right seat may have insufficient welds on the head-restraint bracket.
Consequence: In the event of a crash, the insufficient welds may result in an increased risk of injury for an occupant seated in the rear-right position.
Remedy: GM will notify owners, and dealers will replace the rear-right seatback frame, free of charge. The recall began April 15, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192209550.
The instrument cluster and driver information center is completely blank, and none of the steering wheel controls are operating. Vehicle starts and runs normally, but no indication of speed, turn signals, headlights, gas level, etc.
Air filter box housing top came off. Loss of power. Found that screws are used instead of a latch system. They had been wrenched down after last oil change and cracked the screw housing which is plastic. Filter housing came loose allowed more air and dirt to come into the housing box. Loss of fuel economy.
My wife and I were in our car driving on [XXX] on [XXX] at about 4:30 in the afternoon. I was about three car lengths behind the car in front of me and I was doing 30-32 miles per hour. The brake lights in front of me went to red and I immediately stepped on my brakes but my car would not stop nor slow down causing me to hit the person in front of me. It was a matter of seconds passing but when I hit the back of that car in front of me I had both feet on the brake pedal. My car would not stop. My wife was injured, the young lady that I hit hurt her leg and the back end of her car was destroyed. Our car was totaled. The vehicle is now in possession of AAA auto insurance where I was told the brakes would be looked in to. I will be placing a call to the General Motors customer service to lodge a complaint. There were no warning signs of any type prior to this accident. This car is a 2019 model with only 30,200 miles on it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This issue presents a serious safety concern. During the initial occurrence, the vehicle was unable to sustain highway speeds for extended periods (approximately 10 minutes or more). When coming to a stop, the vehicle would shake, rev unexpectedly, lose power, and shut off completely. During these events, the vehicle would not accelerate, creating a hazardous situation, especially in traffic. The condition has since worsened. The same symptoms now occur upon starting the vehicle and during the warm-up period, increasing the risk of sudden engine shutdown without warning. Additionally, a distinct “gulping” sound is coming from the rear of the vehicle, raising concern that the fuel system may be compromised. No diagnostic or pending fault codes are present, and the local dealership has been unable to identify the cause. The vehicle has fewer than 100,000 miles. Due to the unpredictable loss of power and engine shutdown, this issue poses an immediate safety risk to the driver, passengers, and surrounding motorists.
A "Reduced Engine Power" warning in a 2019 Chevrolet Equinox LT usually indicates the car has entered "limp mode" to protect the engine, most commonly caused by a dirty/faulty throttle body, loose Charge Air Cooler (CAC) tube, or sensor issues (MAF/TPS). Common codes include P0299 (turbo underboost). When this occurs, I cannot utilize my remote starter. I purchased an Innova OBD2 Code Reader, connected it to the vehicle and this code P0299 populated. There has been a few times that the engine light would go off, then I was able to use the remote starter to start the engine.
My 2019 Chevy Equinox, LT model has experienced issues where the seat will no longer recline. Seat that raises but won't recline is likely caused by a faulty seat control switch, a jammed recline actuator/gear, or a broken wire, rather than a blown fuse.
The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving 80 MPH, the vehicle lost motive power and failed to accelerate above 35 MPH. The vehicle was driven to the residence. The vehicle was taken to an independent mechanic to be diagnosed, and it was determined that the turbocharger had failed. The dealer was notified of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.
Could smell gas, looked under car saw gas dripping on driveway, coming from area where fuel tank is located, looks like it is coming from top of tank. Gas seems to leak only when tank is full and the outside temperature is cold ,below 20 degrees.
The contact's boyfriend owns a 2019 Chevrolet Equinox. The contact stated that while driving 60 MPH and decelerating to 50 MPH to switch lanes, the vehicle drove over an icy road surface and spun. The contact attempted to turn the wheel and depressed the brake pedal; however, the vehicle crashed into the left guard rail, and the vehicle then crashed into the right guard rail and came to an abrupt stop. The contact stated that the vehicle sustained significant front-end damage. The air bags failed to deploy. Several warning lights were illuminated after the crash. The vehicle owner was occupying the front passenger's seat during the incident. A police report was filed. The tow truck driver transported both passengers of the vehicle to a gas station. Both the contact and her boyfriend were picked up from the gas station and were dropped to the residence by the brother of the vehicle owner. The vehicle was towed to a tow yard. The contact later had headaches, body soreness, and stiffness. The contact went to the Emergency room and was informed that she had sustained a sprained left rib, whiplash, and a concussion. The contact's boyfriend sustained a sore pinky. The contact stated that the insurance company was currently assessing the vehicle damage. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 99,500.
Ever since we’ve had the 2019 Chevrolet equinox which was purchased in 2019 from Capital Chevrolet in Montgomery, Alabama, the seats and the side mirrors both will not stay programmed. The dealership kept telling us there was nothing wrong and kept telling us how to program the seats and the side mirrors, per key fob. This was done over and over and still did not work. every time the vehicle is cut off and when the vehicle is re-entered we have to reset the side mirrors and seats every single time. The vehicle is no longer under warranty, but we were wondering if there would be any way to have it fixed free of charge. Or if you have any idea on what we can do to make the settings work properly. Please advise. I have listed below my email address, my cell phone, and my home number. Thanks, [XXX] [XXX] my email [XXX] cell [XXX] home INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Repaired a friend's vehicle that had a total brake failure. Vehicle only has 50k miles and no brake repair history. Blew all of the brake fluid out of the stainless braided line coming from master cylinder rear brake channel to abs module. Found the line coming from the front channel to master cylinder also starting to fray and come apart as well. Did not blow out yet. No evidence of brake lines rubbing on any components or that anything has been apart or touched before. Line looks to have failed from the inside out.
Symptoms started, changing gears while driving, delayed start at lights on a slant, stalled acceleration on interstate from slowspeed ——-took it in and they said the accumulator is bad and has likely messed up the transmission. They recommended a new transmission for $7000+. Researched and found many 2019s had been recalled for this issue, in 2022, but this one was not. I am wondering why it was not, because now I have a bad transmission at 150,000 miles. Why was this vin not recalled in 2022.
Showing 15 of 279 complaints