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NHTSA recalls, safety ratings, and consumer complaints for the 2004 Cadillac CTS.
| Trim | City | Hwy | Combined | Annual fuel $ |
|---|---|---|---|---|
| 3.2L 6 cyl Automatic 5-spd | 16 | 23 | 19 | $3,650 |
| 3.6L 6 cyl Automatic 5-spd | 16 | 25 | 19 | $3,150 |
| 3.2L 6 cyl Manual 5-spd | 17 | 24 | 19 | $3,650 |
| Overall Rating | Not Rated |
| Frontal Crash | Not Rated |
| Side Crash | Not Rated |
| Rollover | Not Rated |
Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
General Motors LLC (GM) is recalling certain model year 2004-2007 Cadillac CTS-V vehicles manufactured October 6, 2003, to March 15, 2007, and 2006-2007 Cadillac STS-V vehicles manufactured June 23, 2005, to March 15, 2007. In the affected vehicles, the electrical terminals of the fuel pump module may overheat resulting in the melting of the flange material.
Consequence: If the flange melts, a hole may be created allowing the fuel pump to leak fuel, causing the vehicle to stall, increasing the risk of a vehicle crash. Additionally, leaking fuel in the presence of an ignition source increases the risk of a fire.
Remedy: GM will notify owners, and dealers will replace the fuel module and fuel tank jumper harness, free of charge. GM sent out interim notices in late October. The recall began on March 12, 2015. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14405.
Component: ELECTRICAL SYSTEM:IGNITION
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
The output shaft flange for the transmission that mounts to the driveshaft coupler the flange starts to break away and then breaks . I can provide photos but the metal on the part is close the the end and if I did not find this problem by mistake the drive shaft would have came free
I am writing regarding a recent incident regarding the left front control arm of our 2004 CTS Cadillac. There was a recall for the lower control arm ball nut/washer attaching the control arm, which could lead to disengagement of the control arm, disengagement of the wheel and tire, and possible crash. We purchased the car in 2015. The Cadillac Service Center in Beverly Hills confirmed that they have records showing the car was inspected, and the recalled piece replaced in 2006. The dealer at that time was named Martin Cadillac. The night of [XXX], my son was driving the CTS on the freeway at about 50 mph, when the front left tire and wheel suddenly twisted out of place and rendered the car undrivable. Fortunately, he was not injured or worse, but he was stranded in the middle of a busy freeway for more than 30 minutes until AAA arrived. The car was then towed to our home and towed to our mechanic the following day. The repair needed and done was to replace the left front control arm, precisely the area noted in the recall notice. Also, it was necessary to repair the undercarriage that was damaged by the dislocated wheel and tire. The left front fender was also damaged by the action of the detached tire and wheel. The total repair cost we paid was $793.13 for the control arm and undercarriage. We are not currently driving the car, as we are concerned that the car is still unsafe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The 2004 Cadillac CTS has 6 NHTSA recalls and 229 consumer complaints on file. It received an overall safety rating of Not Rated out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
Enter a specific VIN to get the full report — specs, recalls, safety ratings, complaints, investigations, and technical service bulletins.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
Component: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
GENERAL MOTORS HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2003-2007 CADILLAC CTS VEHICLES CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE FRONT BRAKE HOSE FITTING AT THE CALIPER MAY CORRODE DUE TO SNOW OR WATER, CONTAINING ROAD SALT OR OTHER CONTAMINANTS, ENTERING AND BEING RETAINED IN THE ROUTING SLEEVE. IF THE FITTING CORRODES SIGNIFICANTLY, THE BRAKE HOSE-TUBE INTERFACE MAY DEVELOP A LEAK.
Consequence: THE BRAKE HOSE-TUBE INTERFACE MAY RUPTURE SUDDENLY WITHOUT PRIOR WARNING AND INCREASE VEHICLE STOPPING DISTANCE MAY OCCUR INCREASING THE RISK OF A CRASH.
Remedy: DEALERS ARE TO REPLACE BOTH FRONT BRAKE HOSE ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Component: AIR BAGS
ON CERTAIN PASSENGER VEHICLES, AN INTERACTION BETWEEN THE SENSING AND DIAGNOSTIC MODULE AND VEHICLE'S ELECTRICAL SYSTEM MAY CAUSE THE DRIVER'S FRONTAL AIR BAG AND/OR ROOF-MOUNTED SIDE IMPACT AIR BAG TO DEPLOY WHEN THE IGNITION KEY IS TURNED TO THE "ON" POSITION.
Consequence: A PERSON POSITIONED FOR DRIVING MAY RECEIVE MINOR INJURIES, SUCH AS ABRASIONS, FROM CONTACT WITH A DEPLOYING AIR BAG.
Remedy: DEALERS WILL REPLACE THE SENSING AND DIAGNOSTIC MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 20, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
Component: SEATS
CERTAIN PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS." ONE OR BOTH FRONT ANCHOR TABS FOR THE FRONT BUCKET SEATS ARE NOT ENGAGED IN THE FLOOR PAN REINFORCEMENT SLOTS. A SEAT WITH ONLY ONE TAB ENGAGED OR NEITHER ENGAGED WOULD NOT MEET THE STATIC REARWARD LOADING TEST REQUIREMENTS OF THE STANDARD.
Consequence: IN SOME CRASH CONDITIONS, THE SEAT COULD PIVOT REARWARD AND ITS OCCUPANT OR A REAR SEAT OCCUPANT COULD BE INJURED MORE SEVERELY.
Remedy: DEALERS WILL ENSURE THAT BOTH FRONT ANCHOR TABS ARE FULLY SEATED IN THE FLOOR PAN REINFORCEMENT SLOTS. OWNER NOTIFICATION BEGAN SEPTEMBER 19, 2003. OWNERS SHOULD CONTACT GM AT 1-800-458-8006.
Component: STEERING:LINKAGES
ON CERTAIN PASSENGER VEHICLES INVOLVED IN THIS CAMPAIGN, THE LOWER CONTROL ARM BALL STUD NUT/WASHER ASSEMBLIES WITH WASHERS WERE MADE OF THE WRONG MATERIAL. THE WASHERS MAY FRACTURE AND BECOME LOOSE OR FALL AWAY FROM THE VEHICLE, REDUCING CLAMP LOAD. SEPARATION OF THE CONTROL ARM BALL STUD AND STEERING KNUCKLE, DUE TO DISENGAGEMENT OF THE TAPERED ATTACHMENT AND RETAINING NUT, IS POSSIBLE.
Consequence: IF THE CONTROL ARM SEPARATES FROM THE KNUCKLE, THE AFFECTED CORNER OF THE VEHICLE WILL DROP AND THE CONTROL ARM WOULD BE FORCED DOWNWARD, CONTACTING THE WHEEL. THE AFFECTED WHEEL COULD TILT OUTWARD AND CREATE A DRAGGING ACTION THAT WOULD TEND TO SLOW THE VEHICLE AND CREATE A TENDENCY FOR THE VEHICLE TO TURN IN THE DIRECTION OF THE AFFECTED WHEEL. IN EXTREME SITUATIONS, THE AFFECTED WHEEL ASSEMBLY COULD SEPARATE FROM THE VEHICLE. SEPARATION OF THE WHEEL ASSEMBLY WOULD ALSO SEVER THAT WHEEL;S HYDRAULIC BRAKE HOSE AND RESULT IN DIMINISHED BRAKING PERFORMANCE OF THE VEHICLE, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT THE BALL STUD JOINTS AND MEASURE THE TORQUE OF THE NUT FOR ALL FRONT LOWER CONTROL ARMS IN ALL MODELS AFFECTED AS WELL AS THE REAR LOWER CONTROL ARMS ON THE XLR AND CORVETTE. IF THE TORQUE IS NOT AT SPECIFICATION, THE DEALERS WILL REPLACE THE BALL STUD, THE KNUCKLE, AND THE NUT. IF THE TORQUE IS AT SPECIFICATION, THE DEALERS WILL REPLACE THE NUT/WASHER ASSEMBLY ONLY. THE RECALL WILL BEGIN ON AUGUST 25, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339 OR CHEVROLET AT 1-800-630-2438.
Recent incident regarding the left front control arm of our 2004 CTS Cadillac. There was a recall for the lower control arm ball nut/washer attaching the control arm, which could lead to disengagement of the control arm, disengagement of the wheel and tire, and possible crash. We purchased the car in 2015. The Cadillac Service Center in Beverly Hills confirmed that they have records showing the car was inspected, and the recalled piece replaced in 2006. The dealer at that time was named Martin Cadillac. The night of [XXX], my son was driving the CTS on the freeway at about 50 mph, when the front left tire and wheel suddenly twisted out of place, impairing the steering and motion, rendering the car undrivable. He was stranded in the middle of a busy freeway for more than 30 minutes until AAA arrived. The car was then towed on a flatbed to our home and towed on a flatbed to our mechanic the following day. The repairs needed and done were to replace the left front control arm, precisely the area noted in the recall notice. Also, it was necessary to repair the undercarriage that was damaged by the dislocated wheel and tire. The left front fender was also damaged by the action of the detached tire and wheel. The total repair cost we paid was $793.13 for the control arm and undercarriage. We are not currently driving the car, as we are concerned that the car is still unsafe, and we are renting a car meanwhile. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
fuel pump was failed replaced under recall back in 2016. Now again the fuel pump has failed again vehicle stalled. Please have GM repair it again under previous recall remedy. Please see attached photo
The contact owns a 2004 Cadillac CTS. The contact stated that after parking the vehicle, the vehicle would not restart. The contact stated that the ignition failure required her to contact roadside assistance to jump start the battery. The contact stated no warning light was illuminated. The contact stated that the failure recurred. The contact had an independent mechanic diagnose the vehicle and determined that there was an unknown electrical issue. The contact researched the failure online and related the failure to NHTSA Campaign Number: 14V394000 (Electrical System). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 129,000.
VEHICLE GOES INTO THEFT MODE WHILE DRIVING, LOCKING THE DRIVER AND PASSENGERS INSIDE THE CAR. WINDOWS CANNOT BE ROLLED DOWN AND DOORS CANNOT BE UNLOCKED. CAR STOPS SHOWING SPEED, FUEL LEVEL, ETC. IN MOTION ON CITY STREETS. ALSO HAPPENS WHEN PARKED.
AT ABOUT 100K I NOTICED THE AXLE SEALS ON THE REAR DIFFERENTIAL IS LEAKING. THERE ARE RECALLS ON THIS BUT NOT BASED ON MY VIN NUMBER. WHEN I NOTICED THIS THE CAR WAS ON A LIFT IN THE AIR BEING INSPECTED BY A MECHANIC.
I HAVE A CTS AND I'VE GOTTEN IT SERVICE THINKING IT WAS A TUNE UP DO TO IT WAS MISFIRING. COME TO FIND OUT THAT IT WAS MY CYLINDERS GOTTEN THEN FIXED AND IT HAS DONE THE SAME. DID RESEARCH ON CTS AND COME TO FIND OUT THAT IS A MAJOR ISSUE FOR THESE CARS. WHAT KIND OF SOLUTION CAN BE MADE TO STOP THESE ISSUES
THE TIMING BELT COVER LEAKING OIL CREATING FIRE HAZARD
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 05V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *TR
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. WHILE ATTEMPTING TO CLOSE THE TRUNK MANUALLY, IT RAPIDLY CLOSED DOWN. THE CONTACT WAS CONCERNED FOR THEIR SAFETY AND STATED THAT IT COULD CAUSE INJURIES. DUE TO THE DISTANCE AND THE CONTACT'S HANDICAP, THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,500.
I GOT THE CAR TOOKEN BUT THEY DONT WANT GAVE IT BACK I DONT NOW THE RESON CAN U GUYS GET IT BK THANK U WITH MY FULL RESPECT GOING OUT TO U N UR WORKERS
MY HUSBAND WAS DRIVING HOME AND THE BRAKES WENT OUT AND HE HAD TO PUMP THEM TO BE ABLE TO STOP. UPON REASEARCHING THE CAMPAIGN NUMBER CAME UP. HIS BRAKE LIGHT CAME AND AND UPON INSPECTING THE BRAKE LINES AND CHECKING THE FLUID IT WAS LOW AND THE LINES APPEAR TO BE CORRODED. CADILLAC STATED THERE IS NOT ACTIVE RECALL.
TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING, AND WHILE DEPRESSING THE BRAKE PEDAL TO COME TO A COMPLETE STOP, THE BRAKE FAILED. THE CONTACT HAD TO ENGAGE THE EMERGENCY BRAKE TO BRING THE VEHICLE TO A COMPLETE STOP. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL WOULD SHAKE AT LOW AND HIGH SPEEDS. THE BRAKE AND ABS WARNING LIGHTS INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARMS FAILED, THE BALL JOINT WAS CRACKED AND BOTH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO CENTRAL HOUSTON CADILLAC DEALER (2520 MAIN ST, HOUSTON, TX 77002, (832) 431-5697) BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 84781603741. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
AS I WAS DRIVING ON THE HIGHWAY, AT 60 MPH, MY SUNROOF, WHICH WAS CLOSED, FLEW OFF OF MY CAR! NO WARNING. NO REASON TO DO SO. IT JUST FLEW RIGHT OFF. THANKFULLY, NO-ONE WAS HURT AND EVERYONE WAS ABLE TO MOVE OUT OF THE WAY. I WAS DRIVING WEST ON 90 RIGHT BEFORE THE LAGRANGE RD/301 EXIT IN OHIO.
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