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NHTSA recalls, safety ratings, and consumer complaints for the 2002 Buick Lesabre.
| Trim | City | Hwy | Combined | Annual fuel $ |
|---|---|---|---|---|
| 3.8L 6 cyl Automatic 4-spd | 17 | 27 | 21 | $2,850 |
| Overall Rating | Not Rated |
| Frontal Crash | Not Rated |
| Side Crash | Not Rated |
| Rollover | Not Rated |
Component: STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
CERTAIN PASSENGER VEHICLES WERE BUILT WITH MISSING OR UNDER-TORQUED STEERING GEAR ATTACHMENT BOLTS. IF A BOLT IS MISSING, THE DRIVER MAY NOTICE UNEVEN STEERING RESPONSE OR UNUSUAL NOISES DURING TURNS.
Consequence: IF THE LEFT BOLT IS MISSING AND THE RIGHT MOUNTING STRAP FAILS, STEERING CONTROL IS LOST AND A VEHICLE CRASH COULD RESULT.
Remedy: DEALERS WILL INSPECT THE VEHICLES FOR PRESENCE AND PROPER TORQUE OF BOTH STEERING GEAR BOLTS. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300 OR CADILLAC AT 1-800-458-8006.
Component: AIR BAGS:FRONTAL
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE SMOKE WAS PRESENT COMING FROM UNDER THE HOOD AND A BURNING ODOR WAS PRESENT INSIDE THE CABIN OF THE VEHICLE. UPON INSPECTION IT WAS DETERMINED THE ENGINE VALVE COVER WAS FAULTY AND OIL HAD LEAKED ONTO THE EXHAUST MANIFOLD. THE LOCAL DEALER WALLINGFORD BUICK LOCATED AT 1122 OLD NORTH COLONY RD, WALLINGFORD, CT 06492 AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 200,000.
THE FRAME OF MY CAR FELL OUT WHILE I WAS DRIVING ON A HIGH WAY AFTER I HAD ALREADY REPORTED THE PROBLEM AND HAD BEEN DENIED SERVICES TO GET IT FIXED.
WHEN I WAS GETTING READY TO STOP, I TOOK MY FOOT OFF OF THE GAS PEDAL AND WAS MOVING MY FOOT OVER TO THE BRAKE, THE CAR SUDDENLY SPEED UP; I HAD TO STEP ON THE BRAKE EXTRA HARD TO STOP IT. THIS HAS HAPPENED TO ME MORE THAN ONCE. IT DOESN'T HAPPEN ALL THE TIME. I HAD ONE PARKING LOT ACCIDENT BECAUSE OF THIS ISSUE.
The 2002 Buick Lesabre has 2 NHTSA recalls and 321 consumer complaints on file. It received an overall safety rating of Not Rated out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
Enter a specific VIN to get the full report — specs, recalls, safety ratings, complaints, investigations, and technical service bulletins.
CPSC: THE HEATED SEAT IN MY VEHICLE HAS BURNED A HOLE THROUGH THE SEAT.*DT THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED BUT, DID NOT OFFER ANY ASSISTANCE. *JS
IN A SMALL TOWN, APPROACHING A STOP SIGN AT THE HIGHWAY CROSSROAD WITH 2-3 VEHICLES IN FRONT OF ME. I REMOVED MY FOOT FROM THE ACCELERATOR AND STARTED BRAKING. THE ENGINE IMMEDIATELY REVVED, I MOVED MY FOOT TO TRY TO RAISE THE ACCELERATOR AND IT WAS ALL THE WAY TO THE FLOOR; IT WOULD NOT RAISE. I IMMEDIATELY PLACED IN NEUTRAL AND AS PULLING AS CLOSE TO CURB AS POSSIBLE, I SHUT THE IGNITION OFF, THEN PLACED IN PARK. IT HAD TO BE TOWED BACK HOME UNTIL WE CAN DEAL WITH IT. LUCKILY, I WAS ABLE TO ACT QUICKLY ENOUGH TO PREVENT ANY DAMAGE TO ANY OTHER VEHICLE OR PERSON.
THE HEATED SEATED ON THE FRONT DRIVER SEAT IS BURNING A HOLE THROUGH THE SEAT.
WAS DRIVING AND AS I PULLED TO REDLIGHT VEHICLE SMELLED OF GAS BUT BURST INTO FLAMES FROM THE MOTOR
WINDOW MOTOR HAS GONE OUT NUMEROUS TIMES ON FRONT 2 WINDOWS AND HAS HAD TO BE REPLACED.LAST TIME DRIVERS SIDE WAS REPAIRED WAS 4-17-2014.THAT WAS 3RD REPAIR .HAS SINCE BROKEN AGAIN BUT I DID NOT REPAIR IT AGAIN. BACK DRIVER SIDE WINDOW FELL OPEN WHILE ON INTERSTATE 2 YEARS AGO. MY CAR IS GARAGE KEPT WITH AROUND 60,000 MILES.THESE ISSUES STARTED WITHIN 3 OR 4 YEARS AFTER I PURCHASED IT NEW. THE REPAIR SHOP WHERE I TAKE MY CAR SAYS THEY HAVE SEEN MANY LESABRES WITH THE SAME PROBLEM.GM DOESN'T SEEM TO FEEL THERE IS A PROBLEM.I KNOW THIS BECAUSE I HAVE WRITTEN AND CALLED THEM SEVERAL TIMES ABOUT MY CONCERNS.JUST WISH THEY WOULD HAVE TO BE HELD ACCOUNTABLE FOR THEIR POOR ENGINEERING.
DROVE CAR 0.2 MILES PARKED CAR WENT INTO WALMART CAR WAS SEEN SMOKING IN PARKING LOT ENGINE CAUGHT ON FIRE FIRE DEPT CAME TALKED TO AUTO SHOP THEY SAID IT HAS HAPPENED TO THIS YEAR OF VEHICLE MANY TIMES DUE TO A MANUFACTURER ISSUE
TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2002 BUICK LESABRE. THE CONTACT WAS A PASSENGER IN THE VEHICLE AT THE TIME OF THE FAILURE. WHILE DRIVING 45 MPH AROUND A CURVE, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO SLOW DOWN OR STOP THE VEHICLE. THE CONTACT SUSTAINED LACERATIONS TO THE FACE AND A RIGHT KNEE INJURY, WHICH POPPED OUT OF PLACE. MEDICAL ATTENTION WAS SOUGHT. THE DRIVER SUSTAINED MINOR INJURIES FROM THE SEAT BELT, BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO ULTIMATE TOWING AND RECOVERY. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VEHICLE WAS DESTROYED.
ON STARTUP THE INTAKE MANIFOLD EXPLODED BREAKING THE FUEL SUPPLY LINE AND CATCHING THE ENGINE ON FIRE
12-1-10 86587M, BOTH OUTER TIE ROD ENDS NEEDED TO BE REPLACED. 1-21-15 119486M, RIGHT FRONT OUTER TIE ROD REPLACED.
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE DRIVING 45 MPH, THE CONTACT FELL ASLEEP AND CRASHED INTO A TREE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED A BROKEN NOSE, FRACTURED EYE SOCKETS, AND HEAD INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V222000 (AIR BAGS). THE VEHICLE WAS TOWED TO A YARD AND THE CONTACT WAS WAITING ON THE MANUFACTURER TO DETERMINE WHY THE AIR BAGS FAILED TO DEPLOY. THE FAILURE MILEAGE WAS NOT AVAILABLE.
GOT. INTO A. ACCIDENT ON 6 /9/2017 I WAS TRAVELING 35 TO37 MLS. PER HOUR A DARK BLUE VAN TRIED TO GO BEFORE ME COMING THE OPPOSITE WAY COMING TOWARDS ME SHE TURN IN FOUNT OF ME I HIT HER ON PASSAGE SIDE OF VAN IT WAS A MAJOR ACCIDENT NO AIR BAG DEPLOYED. WE WERE ON PERKINS ST OF AKRON OHIO. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR INDICATOR REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 175,000.
Showing 15 of 321 complaints