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NHTSA recalls, safety ratings, and consumer complaints for the 2017 Buick Lacrosse.
| Trim | City | Hwy | Combined | Annual fuel $ |
|---|---|---|---|---|
| 3.6L 6 cyl Automatic (S8) | 21 | 31 | 25 | $2,400 |
| Overall Rating | |
| Frontal Crash |
Component: STEERING:ELECTRIC POWER ASSIST SYSTEM
General Motors LLC (GM) is recalling certain 2017 Buick LaCrosse vehicles. The electrical connectors for the Electronic Power Steering (EPS) system may not be properly sealed. As a result, water may enter and corrode the connectors possibly resulting in a loss of power steering.
Consequence: A loss of power steering may result in increased manual steering effort, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect correct the seal seating and secure the EPS connector seals, free of charge. The recall began on March 14, 2017. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is 17085.
Component: SUSPENSION:REAR
General Motors LLC (C) is recalling certain 2017 Buick LaCrosse vehicles. The rear suspension toe-links may have been incorrectly installed, and, as a result, they may loosen and disconnect from the rear suspension system.
Consequence: If a rear-suspension toe-link disconnects, it may cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the left and right rear suspension toe-link assemblies, correcting their installation as necessary, free of charge. The recall began May 25, 2017. Owners may contact Buick's customer service at 1-800-521-7300. GM's number for this recall is 17168.
The contact owns a 2017 Buick Lacrosse. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the front driver's side wheel well. The contact stated that increased effort was needed to maneuver the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the front driver's side strut. The vehicle was not repaired because parts were not available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown. The VIN was not available.
The air bag warning light in the dash came on intermittently during driving. I took the vehicle to the dealer for service December 27, 2023, since it was a safety issue that the authorized dealer needs to take care of. At first, they said it was a bad battery and the safety system needed reprogramming. Which they did for about $800. When driving home from the dealer the air bag light came back on so a few days later I returned the car to the dealer. Then they said it was the passenger seat safety module that needed to be replaced. That was back in January of 2024, over 6 months ago. At that point I learned that the car is not drivable since the air bag could deploy at any time or would not function if requested in an accident. General Motors says they do not have the part that is critical to the operation of the air bag system to replace. That was over 6 months ago, with no prediction when they will have the part. This is a critical part of the safety system that they can't replace which leads me to believe there is more to this than they are telling me!! Federal law requires them to have parts for vehicles less than 7 years old - they don't!! How many other vehicles have this part? Is the part defective since it failed without any other causes that could be identified? Why can't they replace this critical safety part after 7 months of waiting with no end in sight!!!
The 2017 Buick Lacrosse has 2 NHTSA recalls and 33 consumer complaints on file. It received an overall safety rating of 5 out of 5 stars in NHTSA crash testing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
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| Side Crash |
| Rollover |
| Overall Rating | |
| Frontal Crash | |
| Side Crash | |
| Rollover |
The amplifier stopped working and all the sound comes through the amp including but not limited to seatbelt, door ajar, rear seat reminder, blinkers, back up sounds, and any and all sounds that the car my make for any safety features, onstar features, radio, Bluetooth, the list goes on.
The contact owns a 2017 Buick Lacrosse. The contact stated while driving at various speeds, the vehicle was making an abnormally loud stomping sound and the wheels were shuddering significantly. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the suspension yoke had failed and needed to be replaced; however, the part had been discontinued. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the part had been discontinued. The failure mileage was approximately 65,000. The VIN was not available.
The contact owns a 2017 Buick Lacrosse. The contact stated that the rear brakes were worn three times faster than the front brakes. The check engine warning light was illuminated. The contact was concerned about the safety of the vehicle. The vehicle was taken to the dealer, where it was diagnosed; however, the cause of the failure was not yet determined. The vehicle was taken to another dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to trade the vehicle. The failure mileage was approximately 33,000.
The contact owns a 2017 Buick LaCrosse. The contact stated while driving at an undisclosed speed, the Steering Advance System Declined message was displayed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to NHTSA Campaign Number: 17V116000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 123,000.
Intermittent failure to start All electrical components failed to operate after total shutdown while at a stopped traffic light. After being towed to dealer it did start on its own.
Vehicle loses power every gmc vehicle I have owned (3) seen to have this issue throttle pedal position sensor while driving on the interstate vehicle speed drops to reduce engine power which is very scary and dangerous
The contact owns a 2017 Buick Lacrosse. The contact stated that after his wife had parked and turning off the vehicle, moments later the vehicle was restarted and the check engine and TCM warning lights remained illuminated. Additionally, the transmission shifter failed to shift out of park. The vehicle towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 70,000.
The contact owns a 2017 Buick Lacrosse. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power on several occasions. The vehicle restarted after a while. The vehicle was taken to the local dealer where it was diagnosed with a faulty power inverter module. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 12,500.
Car has 4 trips on rollback and one driving in for transmission problems 3 trips was when coming to a stop the car will will slide to stop almost making us hit dash of car each time there would be a warning about a minute before service transmission . One of the Trip for transmission service light I did drive it in. The car went in yesterday for transmission service again. My thinking of this is what would happen if I were driving 70 MPH and the car locked up what would happen to me and the people around me.
the airbag lite has been coming on for the last year saying it needs to be serviced. I have had it to the buick dealer for 4 times this last year and they still can not of will not fix it.The airbag lite comes on when we turn the steering wheel to the left.The last time I had it in was March of this year.When we left with the car the first left hand turn I made it came on.I am tired of fooling with it.after they work on it I told them to take it for a trail drive thye did not.
The contact owns a 2017 Buick Lacrosse. The contact stated that while driving at 20 MPH and making a left turn, there was an abnormal noise coming from the front passenger side of the vehicle. The contact mentioned the failure was related to the bushings. The vehicle was taken to an independent mechanic and then to a dealer where it was informed that the part to repair the vehicle was no longer in production. The vehicle was not repaired. Themnaufactuer was notified of the failure. The failure mileage was 15,000
The contact owns a 2017 Buick LaCrosse. The contact stated that while at a stoplight the fuel-saving feature activated and the engine shut-off. After removing his foot from the brake pedal the STOP/START feature failed to activate. The contact used the Push to Start button and restarted the vehicle. The vehicle was taken to the local dealer who was unable to duplicate the failure. The failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.
CAR DOORS UNLATCHED (BECOMING IN OPEN POSITION [UNLOCKED AND UNLATCHED] BEFORE IT BEING COMPLETELY OPEN). IT HAPPENED TWICE, ONES WHEN I WAS DRIVING AND THE WARNING BUZZER TURNED ON AND THE INSTRUMENT PANEL GIVE ME A MESSAGE TELLING ME THE DRIVING DOOR IS OPEN, THIS IS HAPPENED SUDDENLY AFTER DRIVING FOR 10 MINUTES IN VERY GOOD LOCAL STREETS CONDITION. I STOPPED TO CHECK THE DOOR AND I WAS SURPRISED TO FIND ITS BEEN UNLATCHED TO THE PRE OPEN POSITION. SECOND TIME HAPPENED WHEN WAS THE CAR PARKED AND LOOKED, AFTER ABOUT 30 MINUTES THE CAR HORN STARTS BEEPING AND THE LIGHTS FLASHING, L GOT A MESSAGE FROM ONSTAR ON MY PHONE TELLING ME MY CAR DOORS ARE IN OPEN POSITION. I WENT OUT TO CHECK THE CAR AND I FOUND THE DRIVER SIDE REAR DOOR IS IN OPEN POSITION (PRE OPEN POSITION, UNLOCKED AND UNLATCHED POSITION, IF YOU PULL THE DOOR IT WILL OPEN COMPLETELY). THIS IS A SAFETY CONCERN
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