2021 BMW 5 Series

Good afternoon, I am writing regarding the recall affecting my BMW 2021 530i, VIN [XXX] . While I understand the importance of safety recalls, this issue has had a direct and measurable impact on the market value of my vehicle. Due to the recall, I have received reduced trade-in and resale offers, with dealers explicitly citing the recall as a reason for depreciation. This loss in value persists regardless of whether the recall remedy has been completed. I am therefore requesting compensation ($6000) for the depreciation caused by this recall, or financial adjustment or trade in. Please open a case on my behalf and advise on the next steps. I would appreciate this matter being reviewed by a regional case manager if necessary. Thank you for your attention. I look forward to your response. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 BMW 530I. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System). The contact called a local dealer several times and was advised that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed. The contact had not experienced a failure.

The contact owns a 2021 BMW 530I. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the remote starter of the vehicle had failed to function as intended, and the key fob was inoperable. The contact replaced the key fob battery three times, but the failure persisted. The contact stated that upon taking the vehicle to an independent mechanic to have the brakes replaced, the mechanic informed the contact of the remote starter failure. Additionally, the contact stated that the brakes had been replaced three times. The independent mechanic was unable to determine the cause of the failure. The local dealer was not contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2021 BMW 530I. The contact stated that upon starting the vehicle, the vehicle hesitated. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed with motor mount failure. There was an abnormal pulling sound detected. The vehicle was not repaired. The contact spoke with two experts and was informed that the failure should not have occurred. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

We notice the lose of braking power right after we started the car on 4/30 morning. The car was totally fine before that. took it to the BMW dealer they said the problem is "Vacuum/oil pump failing internally. fault for brake booster pressure switch, no brake boost" I find that there is a recall for the exact problem but it doesn't include my vehicle The "Part 573 Safety Recall Report 21V-598" stated that when It does happen it will cause damage to the oil/vacuum pump. I think recall 21V-598 should include my vehicle

I have a code Passanger restraint failure that will not come off unless I pay $2700 to fix. This coding came on after 3 months of getting the vehicle and I’m not the only with the same issue. This is a dangerous situation that Bmw is not recalling but putting this as the owners expense. If I were to get in an accident this will not deploy airbags or open the seat belt this can cause sever injuries or worst death.

Subject: Urgent Issue with EVAP System Failure Dear Safety Highway Control, I discovered that the EVAP system in my car has failed, confirmed by a computer diagnostic at the Body Shop. The dealer mentioned no recalls, so I contacted the recall department who advised me to contact you. The check engine light has been on, prompting this urgent report. Your prompt investigation is greatly appreciated. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I went to hospital several times - the car had defect of manufacture- gas fume released inside the car every time i drove the car I had nausea, drowsiness, vomiting because the car at the beginning was new I never assume the car was causing me illness which had a tremendously impact in to my health. I had to buy new cloth, new mattress and changed the carpet. My health was also impacted - I was diagnosed with granulomas on my lungs. the fume is clear, the cloth will smell gas, and particles of gasoline hazard will attached to the skin giving an allergic sensation. This almost killed and I was not aware that the car was causing this impact on my daily life.

The contact owns a 2021 BMW 530I. The contact stated that the edge of the air bag leather cover was folding in, which enlarged the split between the air bag cover and the steering wheel. The vehicle was taken to an unknown dealer, where it was inspected, and the dealer informed the contact that the air bag leather cover was of poor quality. The dealer recommended the air bag replacement. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 18,000.

My family was driving home on California [XXX] approaching [XXX]. Suddenly we saw heavy white smoke coming from our vehicle. Vehicles behind us had to almost stop as the smoke was very thick and covered all lanes. We pulled over and turned off the car. I started checking the control panel for any issues or alerts and found none. We never received any indication of issues in the control panel or dashboard. My husband got out of the car and inspected the tires which were all ok. He opened the hood and immediately saw flames from the center bottom of the hood. We all got out of the vehicle immediately and called 911. California Highway Patrol arrived and soon after Cal Fire arrived. Within 10 minutes my car was engulfed in flames and only the trunk area was sparred. I believe this was a malfunction or defect in the battery or electrical as we did not get any warning of engine issues or overheating. There have been several recalls on this model for battery defects which can lead to fire. My family's safety was put at risk as these batteries are highly combustible and could have exploded with us in the car. We had no warning whatsoever to immediately get out of the car and we were sitting there for at least 5-8 minutes trying to figure out what the issue was and who to call. I don't know at what point the car locked itself as the firemen had to use the jaws of life to open a door for the VIN. What if the car would have locked when we were still inside. I filed a claim with my insurance and they are deeming it a total loss based on the photos. I contacted the BMW service center and they said they can't do anything and I have to go through the insurance to have the car inspected. I asked if BMW will be sending someone to determine the cause and the rep said no. I sense that BMW does not want to do a thorough inspection of what caused the fire as the vehicle is still under manufacturer warranty and they would have to replace the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The system does not provide any warning for rear cross traffic, visual or audio. The dealership that sold the car concluded on two occasions that the system was not working, but later said they were unable to find faults or fixes.