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NHTSA recalls, safety ratings, and consumer complaints for the 2015 Audi Q5.
| Trim | City | Hwy | Combined | Annual fuel $ |
|---|---|---|---|---|
| 3.0L 6 cyl Automatic (S8) | 23 | 30 | 26 | $3,100 |
| 2.0L 4 cyl Automatic (S8) | 20 | 27 | 22 | $3,150 |
| 3.0L 6 cyl Automatic (S8) | 18 | 26 | 21 | $3,300 |
| Overall Rating | |
| Frontal Crash |
Component: ELECTRICAL SYSTEM:WIRING
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
Consequence: The melted wires can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.
Component: VISIBILITY:SUN/MOON ROOF ASSEMBLY
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
The contact owns a 2015 Audi Q5. The contact stated that the rear subframe was extremely rusted and could not pass a safety inspection. The vehicle was driven to the dealer, but the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 82,351.
The contact owns a 2015 Audi Q5 equipped with Firestone Tires, Tire Line: Firehawk A/S, Tire Size: P235/55/R19, DOT Number: 1RBE793E9. The tires were purchased in 2022. While the contact’s wife was driving at an undisclosed speed, there was an abnormal sound coming from the vehicle, and the rear driver’s side tire had a blowout. The contact's wife was able to pull over to the side of the road. The contact was unsure if the tire was replaced or if the vehicle was driven to the residence nearby with the blowout tire still on the vehicle. The vehicle was taken to a tire specialty shop, where the rear driver’s side tire was replaced. On another occasion, while the contact's wife was driving at an undisclosed speed, the driver heard an abnormal sound before rear passenger’s side tire had a blowout. No warning lights were illuminated. A passerby assisted the contact's wife in changing the tire. On another occasion, while the contact’s wife was driving at an undisclosed speed, the driver’s side front tire had a blowout. The contact changed the flat tire once the vehicle was driven back to the residence. Upon inspection, the contact noticed that the inside of the tire, where the bead of the tire meets the rim, was cracked. The contact noticed tire crazing all over the tire, and that the inside of the tires showed deep cracks. The contact stated that the other two tires showed the same failure. The tire manufacturer was made aware of the failure. The tire failure mileage was approximately 130,000. The vehicle failure mileage was unknown.
The 2015 Audi Q5 has 6 NHTSA recalls and 96 consumer complaints on file. It received an overall safety rating of 4 out of 5 stars in NHTSA crash testing. The high number of complaints suggests potential reliability concerns — review the complaint details above before purchasing. For the most detailed information about a specific vehicle, decode its VIN using our free decoder above.
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| Side Crash |
| Rollover |
Component: ENGINE AND ENGINE COOLING:COOLING SYSTEM
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Consequence: If the coolant pump overheats, it can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
Component: ENGINE AND ENGINE COOLING:COOLING SYSTEM
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Consequence: A blocked pump or a short-circuited pump can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
Component: AIR BAGS:SIDE/WINDOW
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Tiguan vehicles manufactured January 15, 2015, to January 21, 2015, and 2015 Audi Q5 vehicles manufactured January 13, 2015, to February 3, 2015. The affected vehicles are equipped with driver and front seat passenger seat-mounted air bag inflators that may rupture in the event of a crash.
Consequence: In the event of a crash necessitating deployment of a seat-mounted air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the side air bag modules, free of charge. The recall began July 7, 2016. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69M1 (for Audi) and 69L9 (for VW).
1.What component or system failed or malfunctioned, and is it available for inspection upon request? EPC light is on, car stalled on highway towed in Audi Dealership Jan/2023, On August 18, 2025 The vehicle experience catastrophic engine failure, electrical issues, coolant system defects,and currently inoperable and safety risk. 2.How was your safety or safety of others put at risk? vehicle stalled on street potentially public safety risk. 3.Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Audi dealership service center recommendation buy $22,000 for brand new engine . 4.Has the vehicle or component been inspected by manufacturer, police, insurance representatives or others? Inspected by Audi Dealership Service Center, and State Farm claims representative. 5.Were there any warning lamps, message or other systems of the problem prior to the failure, and when they first appear? When did first appeared a problem EPC light goes off and on January 17, 2023, loss of engine power, oil/coolant leaks, and etc.
Engine consumed a quarter of oil every 300 miles. The EPC light and engine light illuminated. The vehicle went into limp mode. I had the vehicle towed to a certified mechanic.Vehicle was inspected by a certified mechanic and will need a new engine. Engine only has 85,000 miles and oil was changed every 5000 miles.
The cooling system failed without warning! As I’m driving on the highway my vehicle began smoking! I smelled a burnt smell! Upon getting off the highway , I noticed my coolant had leaked almost completely out! I check my vehicle every morning before work as I drive through three counties to get to work and my coolant was full as I had just topped it off that morning! Upon inspection it was found from a local mechanic to be the water pump! My truck was fine last month upon getting a n inspection.
i have had necessary service checks; however, the spark plugs keep getting burned out. the car is barley 10 yrs old i have replaced the spark plugs 4 times this year alone. Its like every 2 months for the last year. this is abnormal
2015 Audi Q5 Quattro (all wheel drive). During recent inspection the vehicle was found to have extreme corrosion, cracking, and structural failure of the rear subframe and subframe crossmember. The rear steel subframe is manufactured as an assembly. The rear subframe assembly supports all of the rear suspension components and rear drivetrain and drivetrain components. My vehicle is always garaged and no other corrosion was found during inspection of the entire vehicle. The finding is a manufacturing defect that is only isolated to the rear subframe assembly of the vehicle. Due to the extreme nature of corrosion and cracking found on the subframe assembly this should be considered a high priority warning for Audi Q5 owners. A total failure of all rear suspension and drivetrain components may result.
Vehicle: 2015 Audi Q5 2.0T VIN: [XXX] At around 70,000 miles, my vehicle began consuming engine oil abnormally. I received a low-oil warning and had to add 1 quart every 1,000 miles. I first approached an authorized Audi dealer at 75,000 miles, who inspected the vehicle and stated this was “normal for older vehicles” and found no issues. However, the problem worsened rapidly. By 79,000 miles, I visited a second Audi dealer who acknowledged that this was a common problem in this engine type. They quoted me $16,000–$20,000 for a full engine replacement, stating they could not replace pistons alone. At 80,000 miles, my car now consumes 1 quart of oil every 200 miles. The oil warning light comes on frequently. I am forced to carry oil and top off multiple times per week. This is not normal wear for a luxury vehicle with regular maintenance. This condition creates multiple safety risks: •Sudden engine seizure or power loss if oil runs too low, especially while driving at highway speeds. •Loss of steering/brake assist due to oil pressure failure. •Increased fire risk from leaks or overheating. •Frequent roadside stops to add oil, risking exposure to traffic. •Distraction while driving due to monitoring oil levels. •Environmental hazard from oil spills. The engine remains available for inspection. The vehicle has only been inspected by Audi dealerships. Audi should be held accountable for a defect that compromises safety and reliability at relatively low mileage. I urge NHTSA to investigate and take appropriate action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
System does no longer work. Audi Montgomery inspected the vehicle and deamed that both side blind spot warning components have failed. People come to trust the system and when it fails they would lane change, not be warned and cause an accident. Dealer comfirmed failed components. Opened a concern with Audi USA and was told I am responsible for repairing the failed system. 6/19/2025.
To Whom It May Concern, I am writing to formally report a serious safety issue involving my 2015 Audi Q5 TDI (VIN # [XXX] ), which has developed severe corrosion on the rear subframe. I am the original owner of this vehicle, which has 92,700 miles and has been garage-kept and exclusively serviced by authorized Audi dealerships since purchase. On [XXX], following a failed Virginia State safety inspection, the vehicle was inspected by Audi of Chantilly, VA. Their service department confirmed that the rear subframe is cracked due to extensive rust and recommended immediate repair. I have attached both the inspection report and supporting photographs. This is not an isolated case. Numerous Audi Q5 owners have documented similar corrosion on the rear subframe, often attributed to a plastic cover that traps moisture and accelerates rusting. This appears to be a design defect with potentially dangerous implications. As it stands, the vehicle is not drivable. The compromised subframe poses a serious risk of structural failure while in motion, increasing the potential for loss of control, a crash, or injury. The dealership has estimated repairs at over $9,000, which I am currently seeking coverage for through Audi Customer Service. However, Audi has indicated that their corrosion warranty covers only body panels—not subframe components—despite the fact that the defect stems from their design. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2015 Audi Q5. The contact stated that there was an abnormal leak underneath the vehicle. In addition, the contact stated that the vehicle failed to start up as intended. The contact stated that the coolant reservoir was refilled; however, the failure persisted. The vehicle was diagnosed on the scene by an independent mechanic, who determined that water pump had failed. The independent mechanic related the failure to NHTSA Campaign Number: 18V229000 (Engine and Engine Cooling); however, the VIN was not included. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.
Common problem with engine cooling systems and oil systems failing. Failing emissions because of this and overheating with risk of fire. Common problem with the Q5s. Which some of them are recalled but not my 2015 q5 premium for some reason.
I've reported multiple times to my dealer about the oil comsumption back in 2022 and work was performed on the vehicle in the prior year to fix leak and brake noise issue since approx 2021 on my 2015 Q5 that currently only has 65,000 miles. No warning indicator presents regarding the brakes. However oil indicator and engine light icons display. I'm constantly checking the oil indicator level to see how much is still in the and then add add once it shows thats its extremly low. I have to do this everytime I am about to use the car. This can be dangerous at times since there's no indication that its very low and its not seen unless you go into the "car" section that shows the level, it has no alert display for the level. All required diagnostic and maintenance services have been performed with the dealer. When inspecting the brake issue they always come back with no findings say that no issue could be found, howeve when I'm driving it, it sqeeks and makes a grinding sound all the time. This has been going on for quite a few years. As for the oil consumption issue, this isssue has been in recent years and both times this has been looked into by the dealer I was informed that its not covered under any manufacturers warranty and would cost me approx. $10,000.00 for them to repair it or I could trade it in. This is a very expensive luxury car and at this low milage shouldn't have these types of issue. I've seen on various car sites that both the oil comsumption and piston issue is a known issue with this model Audi and that issue occurs aournd 60,000 miles but was rectified for the models that came after 2015. I wish I had know this before making this purchase. Now the driver seat adjusting panel is broken, this came out of no where about four weeks ago with no warning. I haven't received any recall notifications since my Audi Care coverage expired, not sure why this would stop because I didn't continue this service.
My words: An overheated electrical connection near the fuel tank overheated, thus cutting off the fuel pump system. This is similar to other fuel pump recalls with Audi A3 vehicles. BEGINNING OF MECHANIC REPORT: Concern? = Customer states he was on a trip driving on the highway, parked it and it wouldnt restart. Vehicle is cranking and not starting. Codes were pulled from the vehicle is there are fuel pump related codes. Cause = Confirmed concern vehicle does not start. fault codes P0087, p3073, p3043, removed rear seat and checked pump control module. found power supplied to control module but no power to pump. also found connector to control module melted. advise replacement of control module, in tank pump, and control module connector to start." END OF MECHANIC REPORT The markings on the fuel pump control module are as follows, line by line: "VW emblem" "Audi emblem" Germany 1j0 973 726 >PBI< FEP 1/3 3699
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