2020 Kia Soul Complaint
Engine
Filed April 6, 2026 · Incident date November 1, 2025
- Vehicle
- 2020 Kia Soul
- Component(s)
- Engine
- Complaint filed
- April 6, 2026
- Date of incident
- November 1, 2025
- Reported VIN
- KNDJ23AU1L7
Owner's description
The contact owns a 2020 Kia Soul. The contact stated that while operating the vehicle, the vehicle was driving sluggishly, and the vehicle unexpectedly decelerated before stalling. The vehicle was towed to the local Service Center and was diagnosed with piston rings failure. The vehicle was later towed to the local dealer to be diagnosed, and metal shavings were found inside the engine oil, and the camshaft and the timing were not operating properly. The cause of the failure was not yet determined by the dealer. The contact was informed that the VIN was included in NHTSA Campaign Number: 21V259000 (ENGINE). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was notified of the failure. The failure mileage was 85,000.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.