NHTSA ODI #11728711
2025 Jeep Grand Cherokee Complaint
Back Over Prevention
Filed April 2, 2026 · Incident date March 25, 2026
- Vehicle
- 2025 Jeep Grand Cherokee
- Component(s)
- Back Over Prevention
- Complaint filed
- April 2, 2026
- Date of incident
- March 25, 2026
- Reported VIN
- 1C4RJGBGXSC
Owner's description
I am having issues with the screen in my vehicle going black. The dealership repair facility keeps pushing me to Case Number S258A000007 and says that my rear camera and safety features are not impacted, but as you can see from the video and pictures, they are. I have tried contacting the manufacturer with no return call. The dealership repair facility said they will not touch my vehicle, so I am left with an intermediate safety feature issue.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.