NHTSA ODI #11727292

2021 Ford Explorer Complaint

Carry Handle / Shell / Base / Chest Clip / Buckle / Harness / Other/i Am Not Sure

Filed March 26, 2026 · Incident date March 19, 2026

Vehicle
2021 Ford Explorer
Component(s)
Carry Handle / Shell / Base / Chest Clip / Buckle / Harness / Other/i Am Not Sure
Complaint filed
March 26, 2026
Date of incident
March 19, 2026
Reported VIN
1FMSK8DH4MG

Owner's description

my son is rear facing and puts his arm in the forward facing belt path then can not get his arm back out. he starts screaming and crying and i have to pull the car over to the side of the road to help him get his arm out and even i struggle getting his arm free. no sooner than i start driving again, he puts his arm back through and it’s the same cycle. i have contacted britax and have unfortunately not gotten any solution for this issue.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.