NHTSA ODI #11724605

2023 Toyota Rav4 Complaint

Steering / Suspension

Filed March 16, 2026 · Incident date March 5, 2026

Vehicle
2023 Toyota Rav4
Component(s)
Steering / Suspension
Complaint filed
March 16, 2026
Date of incident
March 5, 2026
Reported VIN
2t3uwrfv0pw

Owner's description

Had safety inspection done when having oil changed on 3/5/26. was informed by dealer that it needed both outer tie rod ends replaced has play in it. this came to a cost of 735.00 with alignment. Of course not covered by vehicle warranty which is useless at this point. I have never had this problem on any vehicles I have owned since starting to drive in 1975. This is a safety and quality issue and I should be reimbursed. I will seriously think about about an American owned company in the future. Having Friend at another dealership TCO 3/18/26 I was away last week and SUV parked in garage.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.