NHTSA ODI #11724601

2022 Honda Passport Complaint

Electrical System / Back Over Prevention

Filed March 16, 2026 · Incident date February 16, 2026

Vehicle
2022 Honda Passport
Component(s)
Electrical System / Back Over Prevention
Complaint filed
March 16, 2026
Date of incident
February 16, 2026
Reported VIN
5FNYF8H61NB

Owner's description

The infotainment screen on my 2022 Honda Passport is constantly blacking out or freezing up. In addition to no use of radio or GPS when this happens, there is also no backup camera or rear cross traffic warning. This creates a safety issue. The vehicle has been to the dealer twice. While they can see the problem, they indicated there's no fault code, therefore they don't know know how to proceed with a repair. I opened a case with Honda Customer Service but was told they couldn't do anything and I need to talk to the service manager at the dealer, or just go to a different dealer or Honda Service Center.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.