2021 Ford Explorer Complaint
Engine
Filed January 8, 2026 · Incident date December 1, 2025
- Vehicle
- 2021 Ford Explorer
- Component(s)
- Engine
- Complaint filed
- January 8, 2026
- Date of incident
- December 1, 2025
- Reported VIN
- 1fm5k8ab7mg
Owner's description
Police car started to run rough at low speed. Stalled in middle of road. Scanned codes and code for Catalytic converter showed up along with misfires from numerous cylinders. Brought to dealer and was told needed plugs and a wire. Vehicle was returned and the same issue occurred. Fixed again. Picked up and once again the same issue started. Turned around and brought it back to dealer. The mechanic stated he never checked the catalytic converter as he was never told it had a code for the converter being bad. Two weeks later I am informed that Cylinder 5 is bad. No compression. Two issues. Ford upped the warranty on the catalytic converters because of this common problem. The tech sheet shows that a bad cat will cause misfires, but never checked. Second issue is the recall 24s55 was for fords with a 3.o liter engine, built in Chicago, between the dates of 7/21 and 10/21. My vehicle was built in Chicago on 9/21 and has a 3.0 liter engine. I also received the post card regarding the recall and we had brought it t o the dealer. 24s55 states the valve could cause engine failure. Well now I have a bad engine. Ford says no recall even though prior Chief brought to dealer after receiving postcard for recall.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.