NHTSA ODI #11695097

2021 Toyota Rav4 Complaint

Unknown Or Other

Filed October 22, 2025 · Incident date October 5, 2025

Vehicle
2021 Toyota Rav4
Component(s)
Unknown Or Other
Complaint filed
October 22, 2025
Date of incident
October 5, 2025
Reported VIN
4T3E6RFV4MU

Owner's description

I was driving on the highway and my panoramic moonroof spontaneously shattered. It sounded like a gunshot and I didn't realize what had happened until I was able to pull over and examine my car several minutes later. I was very shaken up from the noise and knowing something was wrong with my vehicle but not knowing what happened. As far as I know I didn't have anything hit my vehicle/sunroof and I was driving on a stretch of road with no tree cover at the time. I had the inside sliding part of the moonroof closed so all of the broken glass was contained in there, but if it had been open the broken glass would've fallen all over my head while driving. When looking up information on this online I can see that several people have had similar issues and there looks to be a class action lawsuit in progress about this problem. https://lemberglaw.com/class-actions/gamez-v-toyota-motor/ The sound of the glass shattering was alarming in itself, and also any glass on the roof needs to be laminated to reduce the risk of accidents caused by glass falling on people if they don't have the inside slider closed to catch it.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.