NHTSA ODI #11689205

2020 Chevrolet Traverse Complaint

Unknown Or Other

Filed September 23, 2025 · Incident date September 18, 2025

Vehicle
2020 Chevrolet Traverse
Component(s)
Unknown Or Other
Complaint filed
September 23, 2025
Date of incident
September 18, 2025
Reported VIN
1GNERKKW5LJ

Owner's description

Rattling noise when starting vehicle started occurring a year ago. Dealership diagnosed a broken bracket weld that holds the exhaust pipes in place. Dealership cut off bracket. A year later there is a hole in one of the exhaust pipes because of the broken bracket and a check engine light comes on. There is a recall for the 2018-2023 Traverse models EXCEPT the 2020 year for the exact same issue. Why is every other covered but not the 2020? Why do I have to pay for a known GM issue that causes a hole in the exhaust pipes from their crappy bracket welds? This is an emissions issue yet we are being denied by our dealership.

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2020 Chevrolet Traverse Unknown Or Other Complaint (#11689205) | VinDecoder