2023 Toyota Rav4 Complaint
Unknown Or Other / Forward Collision Avoidance
Filed September 22, 2025 · Incident date August 19, 2025
- Vehicle
- 2023 Toyota Rav4
- Component(s)
- Unknown Or Other / Forward Collision Avoidance
- Complaint filed
- September 22, 2025
- Date of incident
- August 19, 2025
- Reported VIN
- JTMRWRFVXPD
Owner's description
I purchased a new 2023 Toyota RAV4 in March 2023, which is covered by Toyota’s 36-month/36,000-mile New Vehicle Limited Warranty. In August 2025, while the vehicle was still within warranty, a malfunction warning appeared for the pre-collision system and Road Sign Assist. The Toyota dealership diagnosed an internal failure of the forward recognition camera (DTC C1A95:00 — image processing module malfunction) and recommended replacement and calibration at a cost of approximately $2,300. Toyota denied warranty coverage despite the failure being internal to the part and occurring within the warranty period. I am seeking reimbursement for repair costs that should be covered under the manufacturer’s warranty.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.