NHTSA ODI #11686638

2020 Chevrolet Equinox Complaint

Service Brakes

Filed September 11, 2025 · Incident date September 10, 2025

Vehicle
2020 Chevrolet Equinox
Component(s)
Service Brakes
Complaint filed
September 11, 2025
Date of incident
September 10, 2025
Reported VIN
3GNAXKEV4LS

Owner's description

With the vehicle around 73,000 and while driving on the highway, the brake system failed to fully function. Using extreme pressure to compress the brakes the vehicle finally slowed and came to a stop with out injury or vehicle accident. After getting the vehicle moved to an independent service center, and further inspection it was found that the vacuum pump exploded. After researching it appears the problem is consistent with other reports but no resolution has been made until it's too late. The component is not currently being inspected by the manufacturer and has only been inspected by independent service center. No warning lights or other symptoms displayed prior to the failure and the only time it first appeared was on the highway at high speeds.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.