2025 GMC Acadia Complaint
Exterior Lighting / Unknown Or Other
Filed July 21, 2025 · Incident date March 27, 2025
- Vehicle
- 2025 GMC Acadia
- Component(s)
- Exterior Lighting / Unknown Or Other
- Complaint filed
- July 21, 2025
- Date of incident
- March 27, 2025
- Reported VIN
- 1GKENRRSXSJ
Owner's description
The driver and infotainment center is so dim during the day that it is dangerous to drive the vehicle. I have taken the vehicle in to the dealer 3 times and each time the dealer indicates that there doesn't appear to be a problem, but at no time to my knowledge have they taken the vehicle out into the sunlight, There have been 2 Software updates at the dealer and one OTA update so far with no improvement. The screens are so dim that there is no way you can tell what icons are there. If you try to do anything while driving, you are taking way too much time trying to look at the screens and as a result a serious and unnecessary amount of distracted driving is occurring. There is no way you could wear sun glasses and view the screen because it appears black. Don't open the panoramic sunroof or the problem is worse. Anti glare screen protectors make the situation worse. I have attached a document I provided to the dealer service department on my latest visit.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.