NHTSA ODI #11659130

2023 Toyota Rav4 Complaint

Steering / Engine

Filed May 5, 2025 · Incident date May 5, 2025

Vehicle
2023 Toyota Rav4
Component(s)
Steering / Engine
Complaint filed
May 5, 2025
Date of incident
May 5, 2025
Reported VIN
2T3A1RFV9PW

Owner's description

UNKNOWN: It happened during a heavy storm on my 40 miles to work and all the symbols lights suddenly lit up on the dashboard. The car died and the steering wheel got heavy when I tried to pull to the emergency lane. Luckily I was able to pull over, but it almost caused an accident as I was in the middle lane. I tried to start up the car again, but it would crank up, but died instantly and the dash would show "Ignition on" on the top left and "Engine Stopped: Power Steering Low". I called the dealership and talked to the service department and the service advisor think it was the battery, but he told me to try starting it after 5-10 minutes, if not, to call the tow company and tow the car to dealership for further inspection. I let it sit for 10 minutes and was able to start it back up and drove it straight to the nearest Toyota Dealership. While driving to the dealership, the car kept choking/stalling when pressing on the gas after braking. They examined with their scanners and the battery was in good condition and my car has gas (about 3/4 tank full) and they said the scans reported no issues. This is a concerning issue as I could had lost my life or possibly cause major accident and involve other people life.

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2023 Toyota Rav4 Steering Complaint (#11659130) | VinDecoder