NHTSA ODI #11654892

2021 Volkswagen Atlas Complaint

Unknown Or Other

Filed April 16, 2025 · Incident date April 2, 2025

Vehicle
2021 Volkswagen Atlas
Component(s)
Unknown Or Other
Complaint filed
April 16, 2025
Date of incident
April 2, 2025
Reported VIN
1V2JR2CA8MC

Owner's description

I purchased a volkswagen atlas in 2021. Within the first year of owning the vehicle the air conditioning system had a malfunction where it would blow hot on the passenger side and remain cold on the driver side. I took it in to the dealership for service and was told the passenger side blower motor was damaged and paid $400 to have that replaced. The next summer approximately one year later the issues reappeared. I took it in for service and was told by the service writer that after a year my warranty on parts and labor has expired. So upon diagnosing the vehicle was told that the ac compressor has went out and it will be $1800. Bases on Reddit and other forums it’s tons of people having this same issue with the intermittent ac every summer. Something is wrong with these vehicles most specifically the vw atlas. Vw need to issue a recall on this issue and have it rectified as this is a costly fix that alot of owners are enduring and these are brand new vehicles.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.