2021 Toyota Rav4 Complaint
Tires
Filed April 4, 2025 · Incident date March 21, 2025
- Vehicle
- 2021 Toyota Rav4
- Component(s)
- Tires
- Complaint filed
- April 4, 2025
- Date of incident
- March 21, 2025
- Reported VIN
- 2T3P1RFV4MW
Owner's description
I am customer at Mavis Salem, NH and purchased a Cooper Tire Starfire Solarus AS 225/65r17 tire on [XXX]. Undetected at the time of purchase due to lack of inspection by service manager Scott who sold me the tire. Once I drove on the highway I start to experience the vehicle wobbling due to consistent low tire pressure, I found distortion in the tread area and separation of tire tread depth that does not the standards. Mavis would not inspect the tire when i discussed the concerns and denied refunding the purchase because the specific size was not listed on the Cooper Tire recall sheet. I di explain that the tire is part of the series of defective tire: Starfire Solarus AS. I even asked Mavis manager to call Cooper Tire to explain what I as the customer was experiencing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.