2022 Volkswagen Jetta Complaint
Steering / Suspension / Service Brakes
Filed April 3, 2025 · Incident date July 1, 2023
- Vehicle
- 2022 Volkswagen Jetta
- Component(s)
- Steering / Suspension / Service Brakes
- Complaint filed
- April 3, 2025
- Date of incident
- July 1, 2023
- Reported VIN
- 3VWCM7BU1NM
Owner's description
I bought this 2022 Jetta new on August 2022. The dealership replaced brakes on their own on July 1, 2023. This was 11 months after I purchased the vehicle. Vehicle had 10, 900 miles on 7/1/2023. On August 26, 2024 I brought the vehicle to the dealership and reported issues with the breaking system. The service technician discovered worn-out pads and break rotors needed replacement. The service department refused to complete the work because the vehicle was out of warranty. A claim was filed with Volkswagen Corporation(case #06407327). Claim was declined. Break pads and rotors are being worn-out within 11-15 months. This is a safety issue. Volkswagen Corporation refuses to recognize the mechanical issue.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.