NHTSA ODI #11652587

2022 Volkswagen Jetta Complaint

Steering / Suspension / Service Brakes

Filed April 3, 2025 · Incident date July 1, 2023

Vehicle
2022 Volkswagen Jetta
Component(s)
Steering / Suspension / Service Brakes
Complaint filed
April 3, 2025
Date of incident
July 1, 2023
Reported VIN
3VWCM7BU1NM

Owner's description

I bought this 2022 Jetta new on August 2022. The dealership replaced brakes on their own on July 1, 2023. This was 11 months after I purchased the vehicle. Vehicle had 10, 900 miles on 7/1/2023. On August 26, 2024 I brought the vehicle to the dealership and reported issues with the breaking system. The service technician discovered worn-out pads and break rotors needed replacement. The service department refused to complete the work because the vehicle was out of warranty. A claim was filed with Volkswagen Corporation(case #06407327). Claim was declined. Break pads and rotors are being worn-out within 11-15 months. This is a safety issue. Volkswagen Corporation refuses to recognize the mechanical issue.

Check a specific vehicle

Enter your VIN to see all NHTSA complaints, recalls, and safety ratings for that exact vehicle.

Related

Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.

2022 Volkswagen Jetta Steering Complaint (#11652587) | VinDecoder