2020 Mazda Cx-5 Complaint
Electrical System
Filed February 13, 2025 · Incident date January 28, 2025
- Vehicle
- 2020 Mazda Cx-5
- Component(s)
- Electrical System
- Complaint filed
- February 13, 2025
- Date of incident
- January 28, 2025
- Reported VIN
- JM3KFBBM3L1
Owner's description
The contact owns a 2020 Mazda CX-5. The contact stated while driving at an undisclosed speed, the vehicle shuddered and lost automotive power and failed to exceed 15 MPH. The vehicle failed to return to normal operation. The failure had occurred on several occasions. The contact stated that the infotainment system was inoperative. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the ignition coils needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic where it was diagnosed that the CPU system needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.