NHTSA ODI #11641562

2021 Toyota Highlander Complaint

Power Train

Filed February 9, 2025 · Incident date January 20, 2025

Vehicle
2021 Toyota Highlander
Component(s)
Power Train
Complaint filed
February 9, 2025
Date of incident
January 20, 2025
Reported VIN
5TDDZRBH2MS

Owner's description

Transmission failure at 94k miles. Driving on I90 the truck started making very loud whining noise. TSB0008-21 was issued by Toyota Feb-21 and I bought my truck Apr-21. Toyota did NOT disclose this to me.Vehicle failure happened exactly like the TSB. Toyota takes no responsibility-extended warranty is 100% unethical as I am still waiting 4 weeks later for repair. Toyota has no new transmissions available either. Please look into issuing a recall- thousands of people are impacted- please investigate. Toyota is choosing profit over people and safety.

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