NHTSA ODI #11632280

2021 Toyota Highlander Complaint

Unknown Or Other

Filed December 24, 2024 · Incident date April 30, 2024

Vehicle
2021 Toyota Highlander
Component(s)
Unknown Or Other
Complaint filed
December 24, 2024
Date of incident
April 30, 2024
Reported VIN
5TDFZRBH5MS

Owner's description

Infotainment system, this system comes with talk to text abilities. However, the system will say it is not compatible with the device which isn’t true as this same device work from day one of owning this vechile. About a year after owning this vechile I began to start having issues with talk to text through Bluetooth. The only option now to respond to a text through the infotainment system is with a predefined group of messages. This is not the only case of this issue occurring as many models within the 2020-2021 Toyota have had the same issue.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.