NHTSA ODI #11628527

2020 BMW X5 Complaint

Engine And Engine Cooling / Electrical System

Filed December 3, 2024 · Incident date December 1, 2024

Vehicle
2020 BMW X5
Component(s)
Engine And Engine Cooling / Electrical System
Complaint filed
December 3, 2024
Date of incident
December 1, 2024
Reported VIN
5UXCR6C08L9

Owner's description

The contact owns a 2020 BMW X5. The contact stated that while starting the vehicle there was a grinding sound coming from the engine compartment. While driving approximately 45 MPH, the message that the engine was overheating was displayed on the instrument panel. The contact pulled over to the side of the road and turned off the vehicle and waited for the engine to cool down. The vehicle failed to restart after the engine cooled down. The vehicle was towed to the dealer who diagnosed that the starter had failed and needed to be replaced. The dealer informed the contact of NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling); however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure and filed a case for the failure. The manufacturer confirmed that the VIN was not under recall. The failure mileage was 44,000.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.