2020 Ford Escape Complaint
Unknown Or Other
Filed October 24, 2024 · Incident date October 22, 2024
- Vehicle
- 2020 Ford Escape
- Component(s)
- Unknown Or Other
- Complaint filed
- October 24, 2024
- Date of incident
- October 22, 2024
- Reported VIN
- 1FMCU9J94LU
Owner's description
I have a vista panoramic sun roof. There is a plastic decorative piece that covers the area between the normal sunroof and the expanded sunroof... That is only held in place with dbl sided tape. that piece came undone and I tried to open the shade and it apparently got caught on this decorative piece. and broke the hade mechanism. This is a completely stupid way of attching the decorative piece and when it loosens can cause major problems with the shade....and ford wants over 2000 dollars to fix it..... I have researched this and notice it happens to alot of these models with this roof shade design....ford needs to recall this design and be willing to fix these problems free of charge.... This is not a owner malfunction but a design flaw. customers should not have to pay to fix it.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.