2024 Jeep Grand Cherokee Complaint
Forward Collision Avoidance
Filed October 3, 2024 · Incident date September 28, 2024
- Vehicle
- 2024 Jeep Grand Cherokee
- Component(s)
- Forward Collision Avoidance
- Complaint filed
- October 3, 2024
- Date of incident
- September 28, 2024
- Reported VIN
- 1C4RJHAG2RC
Owner's description
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the message "Automatic Emergency Braking (AEB) Failure - Service Required" was displayed and the emergency brakes were erroneously activated causing the vehicle to abruptly stop. The vehicle was taken to the local dealer who reprogrammed the AEB system, but the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 137.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.