2020 Chevrolet Equinox Complaint
Unknown Or Other / Service Brakes
Filed October 2, 2024 · Incident date September 28, 2024
- Vehicle
- 2020 Chevrolet Equinox
- Component(s)
- Unknown Or Other / Service Brakes
- Complaint filed
- October 2, 2024
- Date of incident
- September 28, 2024
- Reported VIN
- 3GNAXHEV1LS
Owner's description
I was driving my car approaching a four way intersection, to realize my brake pedal was not pressing down to the floor. This was 9/28/24. I have a 2020 Chevy Equinox. I put my car in the shop to only find out that vacuum pump has exploded and left metal inside the engine. Done some research with the repair shop and to my surprise, GM has had a lot of recalls with vehicles having this issue. Who ever the CEO is, I pray that you understand how deadly and serious this issue is. This could have ended badly for me and could have been tragic for my family. I can not afford to get the metal out of my engine. And to replace the vacuum pump alone was $700. In order for them to clean the engine would cost me an extra $1000. That's ridiculous for a car that I have only had almost 4 years and with maybe 10,000 miles when I purchased it. My voice will be heard. And I will keep advocating for people who are going through this! Our lives matter. This is very common in vehicles with 1.5 liter engines. I'm going to keep researching and hopefully GM will compensate me for this and the engine work.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.