NHTSA ODI #11614545

2021 Toyota Rav4 Complaint

Air Bags / Seat Belts

Filed September 14, 2024 · Incident date September 7, 2024

Vehicle
2021 Toyota Rav4
Component(s)
Air Bags / Seat Belts
Complaint filed
September 14, 2024
Date of incident
September 7, 2024
Reported VIN
4T3R6RFV9MU

Owner's description

On Saturday [XXX], I was driving my car when the seatbelt light started beeping as well as a warning on the dash saying there was an airbag malfunction. I immediately took my car into the Toyota dealership in Roseville, California and Monday I was notified that this was part of the recall for defective airbags, I was also told that there was no fix currently and there wouldn’t be one until March 2026. they said the delay was due to the fact that the problem with high humidity so they were taking care of cars in high humidity areas first and California would be later. Until then they said they would keep my car and give me a loaner which turned out to be a regular RAV rather than the hybrid which I own. I told them that was unacceptable that I bought the car for the hybrid feature and they said they didn’t have any hybrids available. I certainly hope I get a hybrid to drive for a year and 7 months! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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