2021 Volkswagen Atlas Complaint
Service Brakes
Filed June 1, 2024 · Incident date February 2, 2023
- Vehicle
- 2021 Volkswagen Atlas
- Component(s)
- Service Brakes
- Complaint filed
- June 1, 2024
- Date of incident
- February 2, 2023
- Reported VIN
- 1V2AP2CA1MC
Owner's description
I hear a loud grinding, metal-on-metal noise when braking or while driving. I also notice vibrations or pulsation in the pedal or steering wheel. Whenever the car sits for a period of time, about 90% of the time, the car will produce a massively loud metal-on-metal grind that can be felt in the brake pedal and steering wheel for the first 3 or so stops from 30mph or higher. The dealership claims it's "normal," which is unacceptable for a vehicle bought in 2021.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.