NHTSA ODI #11579527

2021 Toyota Highlander Complaint

Exterior Lighting

Filed March 26, 2024 · Incident date September 26, 2022

Vehicle
2021 Toyota Highlander
Component(s)
Exterior Lighting
Complaint filed
March 26, 2024
Date of incident
September 26, 2022
Reported VIN
5TDJZRBHXMS

Owner's description

The contact owns a 2021 Toyota Highlander. The contact stated while driving at night at approximately 35 MPH, the low-beam headlights appeared to shine directly into the eyes of drivers in the opposite lane. The contact stated that other drivers would flash their high-beam headlights. The contact stated that he had checked at night by observing the low beam lights aiming point and he saw that they appeared to be aimed high. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.