NHTSA ODI #11572290

2021 Tesla Model S Complaint

Electrical System / Seat Belts / Latches/locks/linkages

Filed February 16, 2024 · Incident date February 16, 2024

Vehicle
2021 Tesla Model S
Component(s)
Electrical System / Seat Belts / Latches/locks/linkages
Complaint filed
February 16, 2024
Date of incident
February 16, 2024
Reported VIN
5YJSA1E54MF

Owner's description

The contact owns a 2021 Tesla Model S. The contact became aware that the VIN was included in NHTSA Campaign Numbers: 24V051000 (Electrical System), 23V838000 (Electrical System), 23V862000 (Latches/Locks/Linkages, Electrical System) and 23V488000 (Seat Belts); however, the part to do the recall repairs were not yet available. The contact stated that the recall remedies were over-the air (OTA) software updates, and OTA updates had not been performed on the vehicle. The vehicle was taken to a Tesla Service Center, who informed the contact that he needed to pay the diagnostic test fee prior to the recall repairs. The contact declined to pay the fee because recall repairs were free of charge. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Check a specific vehicle

Enter your VIN to see all NHTSA complaints, recalls, and safety ratings for that exact vehicle.

Related

Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.