NHTSA ODI #11566778

2023 Toyota Rav4 Complaint

Suspension / Power Train / Forward Collision Avoidance

Filed January 21, 2024 · Incident date December 20, 2023

Vehicle
2023 Toyota Rav4
Component(s)
Suspension / Power Train / Forward Collision Avoidance
Complaint filed
January 21, 2024
Date of incident
December 20, 2023
Reported VIN
4T3B6RFV3PU

Owner's description

Car loses traction over minor imperfections in the road. When braking and dropping speeds to 20-30 MPH, car will lose traction over imperfection in the road, causing the ABS to engage. The car shutters and grinds/vibrates until traction is regained. With an AWD system, a minor 6-inch drop in the road due to a pot hole or dip should not cause traction to be lost. The car consistently loses traction when braking and 1 tire runs over imperfection in the road (pot hole, dip, uneven pavement, etc.). If car drives over speed bump (which keeps tires aligned), car does not lose traction. Issue is only present if 1 tire different than the other 3 which shows instability of the vehicle. Issue has been verified by manufacturer and has shown up in the car log. Dealer said that the car recorded a loss of traction 4 times in the last month. Issue has been escalated to Toyota corporate and they do not see the sensitivity of the traction control as an issue. Issue has been persistent since the purchase of the car in early 2023. All components on the car are OEM and have only been looked at by Toyota dealers. Multiple online forums have shown that other owners face the same issues. Video proof of the issue can be provided.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.