2023 Jeep Grand Cherokee Complaint
Forward Collision Avoidance
Filed January 16, 2024 · Incident date September 14, 2023
⚠ Crash reported
2 injuries reported
- Vehicle
- 2023 Jeep Grand Cherokee
- Component(s)
- Forward Collision Avoidance
- Complaint filed
- January 16, 2024
- Date of incident
- September 14, 2023
- Reported VIN
- 1C4RJJBG1P8
Owner's description
The contact owns a 2023 Grand Cherokee Limited. The contact stated that while driving with her daughter, at approximately 2 MPH in a parking lot, the sun visor was pulled down and as she glanced in the mirror unaware of the surroundings, the vehicle crashed into a pole. No damage to the pole. The contact sustained chest injuries, and the contact's daughter, in the passenger seat sustained a leg injury. Both required medical attention. A police report was filed. The contact stated that the Forward Collision Alert did not detect the object in front of the vehicle as intended. On another occasion, while driving at 50 MPH, the feature did not detect a vehicle that suddenly stopped in front of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.