NHTSA ODI #11563382

2021 Toyota Rav4 Complaint

Air Bags

Filed January 3, 2024 · Incident date September 28, 2023

⚠ Crash reported

1 injury reported

Vehicle
2021 Toyota Rav4
Component(s)
Air Bags
Complaint filed
January 3, 2024
Date of incident
September 28, 2023
Reported VIN
2T3N1RFV6MC

Owner's description

The contact's wife owns a 2021 Toyota Rav4. The contact stated that while driving at 30 MPH in an intersection, a Ford F-150 was crashed into head-on. The vehicle's front end collided with the Ford vehicle but the air bags did not deploy. The Ford vehicle did a 180 during the impact and its air bags deployed. The contact sustained 2 herniated discs in the 212 and L1 that required medical attention. A police report was filed. The vehicle was towed to a collision center where it was diagnosed that the front air bag sensor needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but a callback was not completed The failure mileage was approximately 12,000.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.