NHTSA ODI #11555777

2022 Honda Civic Complaint

Steering / Suspension / Wheels

Filed November 18, 2023 · Incident date September 17, 2023

⚠ Crash reported

Vehicle
2022 Honda Civic
Component(s)
Steering / Suspension / Wheels
Complaint filed
November 18, 2023
Date of incident
September 17, 2023
Reported VIN
2HGFE2F59NH

Owner's description

On September 17, 2023, while traveling at 65 mph on the highway, my car's steering suddenly pulled, resulting in a blown front passenger tire. The impact forced the car into construction barriers, damaging the passenger side mirror. Due to construction constraints, finding a safe spot to pull over was challenging, so I drove a short distance to assess the damage. Upon inspection, the tire was shredded, the rim damaged, and the passenger mirror torn off, with additional harm to the paint and body. AAA installed the spare tire. This incident wasn't isolated; recurring issues with the steering, including a September 22, 2022 incident where the car unexpectedly veered into a curb, had been ongoing since leasing the car on September 20, 2022. After the recent highway incident, concerns heightened when the spare tire blew out while awaiting a new tire and rim from the Honda dealership. The car was towed to the dealership, revealing extensive work needed on the steering rack and other components. Despite the car having only 11K miles, the dealership estimated approximately $8K for repairs. Investigating further, I discovered a recent recall, including my VIN. However, the dealership was unaware of the recall, and their attempt to address the issue did not align with its specifics. They stated that despite my VIN being included, my steering column is not covered under the recall. This lack of awareness, coupled with over 440 similar incidents reported for 2022 Honda Civic Sports Sedans, raises concerns about the manufacturer's understanding of the problem's magnitude. There is a defect with my car. Honda included it in the recall, should further investigate, assume responsibility and correct as part of the recall or manufacturer's warranty. Despite the ordeal, I am grateful for regaining control on the highway and safely maneuvering off the road without harm to myself or other vehicles.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.