NHTSA ODI #11544421

2020 Chrysler Pacifica Complaint

Power Train / Engine / Fuel/propulsion System

Filed September 13, 2023 · Incident date July 7, 2023

Vehicle
2020 Chrysler Pacifica
Component(s)
Power Train / Engine / Fuel/propulsion System
Complaint filed
September 13, 2023
Date of incident
July 7, 2023
Reported VIN
2C4RC1FG3LR

Owner's description

The issue is the Pentastar V6 engine defect. It has caused engine misfires resulting in bucking and surging, decreased engine performance, hesitation, loss of power, premature wear on internal components. The potentially dangerous issues on the “defective design” of the engine’s needle bearings within the rocker arms, the use of sub-standard materials and procedures during manufacture, “defective or miscalibrated” ECM software, and poor quality controls.  The Defect causes unsafe driving conditions because the Class Vehicles, that includes 2020 chrysler pacifica, have a significant chance of failing while being driven. Further, even the lesser symptoms of the Defect affect vehicle performance and safety, making it harder for a driver to control the vehicle as it loses power, hesitates, or misfires. the vehicle has only been inspected by the mechanic at the dealership we leased the vehicle from.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.