2020 Chrysler Pacifica Complaint
Power Train / Engine / Fuel/propulsion System
Filed September 13, 2023 · Incident date July 7, 2023
- Vehicle
- 2020 Chrysler Pacifica
- Component(s)
- Power Train / Engine / Fuel/propulsion System
- Complaint filed
- September 13, 2023
- Date of incident
- July 7, 2023
- Reported VIN
- 2C4RC1FG3LR
Owner's description
The issue is the Pentastar V6 engine defect. It has caused engine misfires resulting in bucking and surging, decreased engine performance, hesitation, loss of power, premature wear on internal components. The potentially dangerous issues on the “defective design” of the engine’s needle bearings within the rocker arms, the use of sub-standard materials and procedures during manufacture, “defective or miscalibrated” ECM software, and poor quality controls. The Defect causes unsafe driving conditions because the Class Vehicles, that includes 2020 chrysler pacifica, have a significant chance of failing while being driven. Further, even the lesser symptoms of the Defect affect vehicle performance and safety, making it harder for a driver to control the vehicle as it loses power, hesitates, or misfires. the vehicle has only been inspected by the mechanic at the dealership we leased the vehicle from.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.