2020 Mercedes-Benz AMG C43 Complaint
Power Train
Filed July 20, 2023 · Incident date July 9, 2023
- Vehicle
- 2020 Mercedes-Benz AMG C43
- Component(s)
- Power Train
- Complaint filed
- July 20, 2023
- Date of incident
- July 9, 2023
- Reported VIN
- WDDWF6EB0LR
Owner's description
The car will randomly go into a neutral condition while driving the car. This occurs about once per month, sometimes more often. I will come to a stop for a light or stop sign, upon green light I release the brakes and then gas only to find the engine free revving and the car will not move. I must place the car in Park and then Drive again in order for it to move forward. I have brought this up with Mercedes multiple times and eventually had the transmission replaced. 2 days later, the same thing happened. They do not have a repair available and are dragging their feet to fix. There is a systemic defect in the 9G tiptronic transmission. There are other reports of this transmission going into a "neutral" condition. With the C43 being a relatively lower production class in the C class lineup, I suspect the issue has not made the attention that a higher production vehicle would. I have video with the car 'in gear' and not able to move. And video evidence of the of the transmission glitch.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.