2020 Ford Escape Complaint
Structure
Filed July 19, 2023 · Incident date April 20, 2023
- Vehicle
- 2020 Ford Escape
- Component(s)
- Structure
- Complaint filed
- July 19, 2023
- Date of incident
- April 20, 2023
- Reported VIN
- 1FMCU0G69LU
Owner's description
Drivers door began popping when opened or being closed. Looked at door and the spot welds on door check attachment point were broken out. We had our local dealer inspect and were told that they were aware of several that were broken in our local area. They also stated one of the cars was sent to a local body shop and repaired. New door and door check. All was paid by Ford. A second came in not long after and they sent it in for repair (same dealer same body shop) and Ford will not pay(reimburse) dealer for completed repairs. Ford knows there is a problem. Apparently they don't want to fix it. I put screws in our door to temporarily fix the problem because we were afraid the check bracket could cut the wiring inside door or get hung up inside the door causing the door to be inoperable. Our car had about 68000 miles on it when it was first noticed.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.