NHTSA ODI #11516438

2020 Chevrolet Equinox Complaint

Fuel/propulsion System

Filed April 11, 2023 · Incident date February 23, 2023

Vehicle
2020 Chevrolet Equinox
Component(s)
Fuel/propulsion System
Complaint filed
April 11, 2023
Date of incident
February 23, 2023
Reported VIN
3GNAXKEV5LS

Owner's description

Vehicle failed to start while parked at a retail store. Vehicle was towed to a Chevrolet Dealer. Diagnosis revealed a fault fuel pump control module. Dealer declared the part not under warranty. Owner paid $566 for repair. GM Bulletin PIP5719A shows Identical failures being reported on a variety of models with a variety of engines. The problem appears to have been corrected with the 2021 model year. Owner feels the faulty fuel pump control module should be under warranty longer than 24,000 miles. Owner seeks reimbursement from the manufacturer.

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2020 Chevrolet Equinox Fuel/propulsion System Complaint (#11516438) | VinDecoder