2020 Ford Escape Complaint
Latches/locks/linkages / Engine
Filed March 6, 2023 · Incident date March 3, 2023
- Vehicle
- 2020 Ford Escape
- Component(s)
- Latches/locks/linkages / Engine
- Complaint filed
- March 6, 2023
- Date of incident
- March 3, 2023
- Reported VIN
- 1FMCU9H98LU
Owner's description
The contact owns a 2020 Ford Escape. The contact stated that she heard a cracking sound in the front driver’s side door. The contact then stated that the front driver’s side window failed to operate as designed. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that an unknown front driver’s side door latch assembly part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The contact was advised to call the NHTSA Hotline. The failure mileage was approximately 74,000.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.