NHTSA ODI #11507567

2021 Subaru Outback Complaint

Unknown Or Other

Filed February 16, 2023 · Incident date February 16, 2023

Vehicle
2021 Subaru Outback
Component(s)
Unknown Or Other
Complaint filed
February 16, 2023
Date of incident
February 16, 2023
Reported VIN
4S4BTGLD8M3

Owner's description

Subaru has a known issue with windshields being easily cracked. I purchased a new 2021 Subaru Outback Onyx XT and had to replace the windshield 2 times within the first year of owning due to cracked windshield, both happened after having a small chip from likely a small rock hitting windshield. I currently have another cracked windshield after hearing a slight hit on my windshield , after a semi truck passed me going in the opposite direction. I have had other vehicles that have had small chips after taking a slight hit from rocks and never developed cracked that required windshield replacement. Truly think that Subaru could do better and correct this issue as windshields are very expensive to replace and those who can’t afford replacement will continue to drive with potentially impaired visibility.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.