NHTSA ODI #11501889

2021 Toyota Rav4 Complaint

Structure

Filed January 15, 2023 · Incident date January 13, 2023

Vehicle
2021 Toyota Rav4
Component(s)
Structure
Complaint filed
January 15, 2023
Date of incident
January 13, 2023
Reported VIN
2T3P1RFV8MW

Owner's description

The glass of the sunroof exploded and shattered when I was driving on the highway from Chicago to South Bend at normal speed on January 13, 2023, around 4 pm. I heard a loud explosion sound and found the sunroof glass shattered and falling. There was no vehicle around me, no impact with any objects, and the vehicle was not passing under any structures at the time of explosion. I was not injured by the incident but was really scared and had to pullover to the side. After recovering from shock, I managed to drive home with the shattered sunroof and could feel glass pieces falling on my right shoulder when I was driving. This was the first time for the issue to appear and there was no sign or symptom prior to the problem. I purchased this brand new vehicle one year ago. I found other similar complaints online on spontaneous sunroof explosion of Toyota RAV4 and they looked similar to what I experienced. I contacted my dealer and they told me to go to a Body Shop on Monday (closed on weekends) for an inspection.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.