NHTSA ODI #11499207

2020 Hyundai Tucson Complaint

Engine

Filed December 28, 2022 · Incident date December 25, 2022

Vehicle
2020 Hyundai Tucson
Component(s)
Engine
Complaint filed
December 28, 2022
Date of incident
December 25, 2022
Reported VIN
KM8J2CA49LU

Owner's description

Engine light was flashing on and off in September 2022 I took it in to a Hyundai dealer in September and was told it was the Catalytic convertor. The catalytic convertor was replaced in October 2022, 2 weeks later the engine light was flashing and the car would not accelerate. I took the care that day to Freehold Hyundai where after keeping it for 3 days they said it was an issue with the oil filter. I have taking the car on a regular basis for all oil changes since in my possession. On December 25th as I was driving to my families house for Christmas the engine light again started flashing and the car would not accelerate. I was able to get the car back to my house. No one was available to call that day due to the holiday. I contacted Freehold Hyundai 12/26/2022 and had the car towed to their facility. On 12/27/2022 I was told the cars engine is failing and that they need to obtain authorization from Hyundai in order to get approval. This is a leased vehicle and does have warranty coverage but they are not able to confirm it can be fixed and cannot offer me a lender car.

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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.