2021 Toyota Highlander Complaint
Electrical System / Service Brakes / Engine
Filed November 28, 2022 · Incident date November 23, 2022
- Vehicle
- 2021 Toyota Highlander
- Component(s)
- Electrical System / Service Brakes / Engine
- Complaint filed
- November 28, 2022
- Date of incident
- November 23, 2022
- Reported VIN
- 5TDFZRBHXMS
Owner's description
Upon starting my 2021 Highlander Platinum with 10,700 miles on it several warning lights repeatedly came across my display including reduced engine power, brake system malfunction, pre collision system malfunction. See your dealer. No codes showed up on their scan but every time they cleared the screen the messages came back. They decided it was a bad knock sensor. Then I received a call that a critter had chewed wires and they might find further damage. I was surprised because I’ve been in my house for 45 years and I’ve never had a critter in my garage. The service manager said “Toyotas attract critters because of the covering they use on the wires.” I said, “Soy?” And he said, “Yes”. So, isn’t this a manufacturing defect? How many times a year is this going to happen? I’ve owned Toyotas for 27 years. I’ve never had a problem until this car. I’m also having problems with the navigation system, 2 visits to the dealership and 45 minutes on the phone with the Toyota Engagement Center.
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Data sourced from the NHTSA Complaints database. Complaints are submitted by vehicle owners and have not been independently verified.